IT Product Specialist

Job Title: Network Planning & Design Governance Specialist (Infrastructure)


Role Overview
We are seeking a high-level Network Planning & Design (NPD) Governance Specialist to serve as the primary technical gatekeeper for our enterprise-scale telecom and IP network designs. In this role, you will be responsible for enforcing design quality, auditing engineering submissions, and ensuring that all network assets and digital records are documented with 100% accuracy. You will bridge the gap between engineering, architecture, and field technicians, acting as the final authority on the integrity of our network resource data within a complex, regulated infrastructure.


Key Responsibilities
• Engineering Data Stewardship: Serve as the final gatekeeper for all network planning work. Audit engineering submissions to ensure that contractor and internal designs meet strict documentation and best-practice standards.
• Network Modeling & Governance: Manage the mapping of complex telecom assets. Develop and refine Configuration Item (CI) views, policies, and reporting to ensure synchronized data across integrated systems.
• Technical Consultation: Partner with Telecom Engineers and Architects to interpret technical drawings and create precise connection paths from complex documentation.
• Operational Support: Provide hands-on troubleshooting and support for circuit updates, clearance impacts, and post-clearance changes. Advise teams on configuration management best practices.
• Platform Health: Partner with IT Product teams on system health checks, production support, and discovery/reconciliation activities to ensure accurate data synchronization.
• Mentorship & Training: Lead training sessions for design drafters, technicians, and junior engineers to uphold the highest standards of network design integrity.


Qualifications & Requirements
• Education: Associate degree in Electrical Engineering Technology, Telecommunications, Computer Science, or equivalent professional experience. (Bachelor's degree preferred).
• Certification: CompTIA Network+ required.
• Experience: * 4+ years in a NOC or IT Network/Telecom Operations environment.
• 1+ year of experience with Discovery or modeling Operations Support Systems (OSS).
• Technical Skills:
• Proven ability to read and interpret complex telecommunications drawings and digital designs.
• Understanding of ITIL processes, specifically the role of "Discovery" in configuration management.
• Familiarity with networking/security protocols (SNMP, SSH, SQL, etc.) and application support (Linux/Windows).
• Environment: Experience working within a Utility or NERC-regulated environment is a significant advantage. Equal Opportunity Employer / Disabled / Protected Veterans


The Know Your Rights poster is available here:

The pay transparency policy is available here:
English_formattedESQA508c.pdf


For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.


We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.


AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


Additional Skills


(none specified)


AllSTEM Representative Contact Info


Account Executive:


Nichols


Branch Phone:


View phone number on click.appcast.io


Location:


Ontario, CA