Outbound Shipping Operations Team Lead

Job Description

Job Description

Lead the Pace of Every Shipment

Location: Ivyland, PA (Milton Roy – 201 Ivyland Rd., Warminster, PA 18974)

Schedule: Monday–Friday, 9:00 AM–5:30 PM

It’s 9:00 AM on the shipping dock. You’ve just wrapped a quick huddle, reviewed open orders, checked parts availability, and aligned the team on priorities. Pallets are queued, carriers are scheduled, and KPIs are visible on the board. As the Outbound Shipping Operations Team Lead, you keep the flow steady, quality tight, and communication clear—so every customer gets what they need, when they need it.

Your Day, At a Glance

• Set the production pace to meet customer demand and adjust assignments by skill set and priority.
• Track, communicate, and help resolve parts shortages to protect ship dates.
• Monitor team productivity, coach in the moment, and seek process improvements.
• Set and follow through on performance goals and KPIs.
• Drive continuous improvement: suggest enhancements, participate in root-cause analysis, and implement corrective actions.
• Provide direction and leadership; address conflicts and escalate when needed.
• Step in for the supervisor when the leader is out.
• Keep paperwork accurate and current: production logs, work instructions, and records of issues, defects, or deviations.
• Own critical admin and workplace organization tasks: timekeeping, attendance, efficiency, turn backs, 5S, PMPD, skills matrix, and record-keeping.
• Maintain clear, open communication with your team and management; relay updates and announcements promptly.

What You Bring

• High School Diploma or GED.
• 2+ years of experience in Shipping, Receiving, Inventory Control, or Logistics.
• 1+ year working with Microsoft Excel spreadsheets.
• Ability to read and interpret bills of materials, work instructions, blueprints, or technical drawings.
• Strong time management, strategic thinking, problem solving, and adaptability.

Preferred

• 2+ years of leadership or people-management experience.
• Proficient with enterprise and productivity tools: SSO, JD Edwards, Microsoft Outlook, Word, and Excel.
• Ability to lift up to 35 lbs.

Tools and Proficiencies

• Shipping/Receiving, Material Handling, Warehouse operations.
• Loading and unloading vehicles; Packaging best practices.
• Forklift operation (licensed).
• Shop math and excellent communication.
• Manufacturing environment experience; Basic computer skills.
• Microsoft Excel, FedEx Ship Manager, UPS WorldShip, UPS Ozlink.
• Measuring and quoting; Meets physical requirements; High School/GED.

Work Arrangement

On-site at our Ivyland, PA area location (Milton Roy – 201 Ivyland Rd., Warminster, PA 18974). No travel required.

Why Ingersoll Rand

For over 160 years, Ingersoll Rand has paired deep engineering heritage with the drive of a startup. We advance mission‑critical flow creation and life-science technologies—from compressors to precision handling of liquids and gases—powering productivity, efficiency, and sustainability across 80+ trusted brands in life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Fueled by an ownership mindset and entrepreneurial spirit, we’re building what’s next. Learn more at irco.com.

Benefits That Back You

We believe in personal ownership—of your work, your well‑being, and your future. Our comprehensive benefits include medical and prescription coverage, dental, vision, wellness programs, life insurance, a robust 401(k), paid time off, and an employee stock grant—plus more—so you can be your best at work and beyond.

About Ingersoll Rand Inc.

Ingersoll Rand Inc. (NYSE: IR) delivers technology‑driven excellence in mission‑critical flow creation and industrial solutions across 40+ respected brands, proven in the most demanding conditions. Our people create customers for life through expertise, productivity, and efficiency. Visit