Transit Operator

Job Title

Jefferson Transit Authority

Job Description

As directed by the Operations Manager, perform vehicle operations in fixed-route, Dial-a-Ride, Paratransit, and extended service. Duties include, but are not limited to, safe operation of motor vehicles, providing passenger assistance and customer service, radio operations, record keeping, and adherence to all applicable laws. Consistently display sound judgment, which results in decisions that place the agency in the best possible light.

Safety

• Demonstrates ongoing dedication to safety.
• Readies and inspects vehicles to insure safe and efficient operation in compliance with federal and state laws and agency policies.
• Operates vehicles in accordance with motor vehicle laws and principles of defensive driving in fixed-route, Dial-a-Ride and Paratransit transportation applications.
• Assists passengers with boarding and disembarking from vehicles.
• Responsible for properly securing passengers and mobility devices.
• Physically evacuates passengers in need during emergency situations.
• Reports vehicle mechanical deficiencies to maintenance department.
• Installs and removes tire chains when needed.

Customer Service

• Demonstrates ongoing dedication to providing high-quality customer service at all times.
• Operates transit vehicles in the delivery of fixed route, Paratransit, and specialized transportation to the general public.
• Operates all vehicle appurtenances as needed or requested to assist passenger's board and disembark.
• Calls stops in accordance with the Americans with Disabilities Act.
• Maintains clean vehicle interiors throughout the service day; exterior vehicle cleaning also required for Forks-based Operators.
• Maintains a professional, clean, and well-groomed appearance.
• Promotes positive passenger relations, responding appropriately to situations in accordance with agency policies.

Other Duties

• May assist in the training of new drivers as assigned.
• Maintains accurate records and prepares required reports including.
• Inputs necessary vehicle maintenance data in computer.
• Attends training sessions and various meetings as required.
• Performs other related duties as assigned by the Transportation Supervisor or his/her designee.

Knowledge, Skills, and Abilities

Education and Experience :

• High School diploma or equivalent.
• Valid Washington State driver's license or ability to obtain.
• Clean driving record and knowledge of traffic laws and safety rules applicable to the transportation of passengers.
• Strong customer relations, sensitivity awareness, and communication skills.
• Ability to obtain a Commercial Driver's License (CDL) with Class B passenger endorsement.

Ability to:

• Successfully complete the Transit Operator training program, which includes Jefferson County, Port Townsend, and Forks street logistics, fixed-route operations and procedures, demand response operations and procedures, work hazards, and safety procedures.
• Acquire the knowledge to safely operate both fixed-route and Paratransit vehicles and vehicle equipment, including wheelchair lift and a variety of securement devices, under all conditions of weather, roadways, and traffic while successfully dealing with passengers and schedule requirements.
• Work effectively with fellow employees at all levels of the agency in positive ways to improve the agency.
• Maintain a courteous, professional approach when dealing with the public, other agencies, or other employees.
• Communicate effectively both orally and in writing.
• Maintain punctual and regular attendance to provide dependable service to the public.
• Demonstrate sensitivity to passenger's needs and limitations.
• Ability and willingness to work any shift assigned to meet the needs of the agency, including evenings, weekends, holidays, and split shifts.

Salary range starts at: $30.57 Represented Position through Rotating order for shift assignments Amalgamated Transit Union Local 587 Operational Hours: 4:45 am 8:35 pm (Sunday-Monday) Extra Board: Call daily for assignment the next dayassignments by 5:30 pm 90-hour guarantee for the month On-site full-time position.