Warehouse Lead - 1st Shift

Job Description

Job Description

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website:  

The Warehouse Lead is responsible for guiding and supporting a team of Warehouse Associates, ensuring daily operations run smoothly and efficiently. This position oversees task execution, provides on-the-job training, and serves as a key communication link between the team and warehouse management.

Essential Duties and Responsibilities

• Assign and delegate daily tasks to warehouse staff, monitoring progress to ensure all receiving, picking, and shipping goals are met.

• Provide direct, hands-on training and mentorship to new and existing team members on proper procedures, safety protocols, and equipment operation.

• Act as the primary point of contact for the team, addressing questions, resolving immediate issues, and escalating complex problems to the Warehouse Supervisor.

• Operate a variety of material handling equipment, including forklifts and pallet jacks, to assist with a wide range of warehouse tasks.

• Conduct regular quality checks on packed orders and inventory to maintain accuracy and prevent shipping errors.

• Promote and enforce all company safety policies and procedures to ensure a secure and productive work environment.

Qualifications

• A minimum of 2-3 years of experience in a warehouse or distribution center environment.

• High school diploma or GED equivalent.

• Proven experience operating warehouse equipment; a current forklift certification is highly preferred.

• Excellent communication and leadership skills, with a demonstrated ability to guide and motivate a team.

• Proficiency with warehouse management systems (WMS) and inventory scanning technology.

• Manual Dexterity: Typing or otherwise working primarily with hands or fingers in an office environment.

• Sedentary work: Lifting, carrying, pushing, pulling, or otherwise moving objects, including computers, papers, and other general office equipment. 

• Seeing: The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading. 

• Talking: Expressing or exchanging ideas by means of the spoken word in activities where detailed or important spoken instructions must be conveyed to other workers accurately.

• Hearing: Perceiving the nature of sounds at normal speaking levels and having the ability to receive detailed information through oral communication, by phone or in person.

*Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required of the Warehouse Lead. May be required to perform other related duties as assigned. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.