Information Technology Analyst

Premium Velocity Auto LLC (PVA), with over 320 locations across the country, is more than just your neighborhood Jiffy Lube. We are a powerhouse automotive maintenance operation fueled by the dedication of more than 3,000+ passionate employees. PVA is one of the largest franchisees within the Jiffy Lube Network and a wholly owned subsidiary of Jiffy Lube International Inc. Position Summary The IT Analyst will play a key role in supporting our IT department by ensuring accurate data entry, maintaining system records, and assisting with basic IT support tasks. This position is ideal for individuals looking to start their career in IT, offering hands‑on experience with business systems and exposure to core IT processes. Duties/Responsibilities Accurately enter, update, and manage data in various systems and databases. Conduct regular data validation with management and stakeholders. Serve as the focal point for internal company systems, such as PVA systems and Jiffy Lube proprietary POS system. Assist IT staff with troubleshooting and resolving basic technical issues. Support the documentation and tracking of IT requests and incidents. Collaborate with IT team members to ensure data integrity and process efficiency. Participate in training and development opportunities to build IT knowledge and skills. Required Skills/Abilities Excellent verbal and written communication skills. Understanding of the latest technologies for IT systems and management. Comfortable navigating and entering data in business systems and databases. Proficient in troubleshooting issues remotely. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and time‑management skills. Excellent interpersonal skills. Education and Experience Preferred: Associate’s degree in Computer Science or data‑related field At least 1 year of experience providing technical support At least 1 year of experience providing data entry Local candidates in the Houston area only. No relocation available. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. Career paths that offer limitless growth opportunities. Benefits Competitive Medical, Vision, Dental, employer‑funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! 401(k) Match Bonus Employee discount on parts and services Additional benefits available: Life & Accidental Death Dismemberment and/or Accident* Short‑Term and Long‑Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full‑time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr