Office Administrator

Location: Madison, WI

Pay: Starting at $19.00/hour + Leasing Bonuses

Employment Type: Full-Time

Join Our Team!

We are looking for a motivated, organized, and customer-focused Office Administrator to join our team in Madison, WI. In this role, you'll partner with the Property Manager to support the daily operations of the community while providing exceptional service to current and prospective residents.

Responsibilities

• Assist with the daily operations of the property.
• Conduct property tours and lease available homes and sites.
• Follow up with prospective residents and manage leasing leads.
• Process rental applications, lease agreements, and move-in documentation.
• Provide excellent customer service to residents and prospects.
• Answer phones, emails, and resident inquiries professionally and promptly.
• Collect rent and assist with delinquency follow-up.
• Coordinate maintenance requests and communicate with vendors.
• Maintain accurate resident files and property records.
• Assist with inspections, reports, and other administrative duties.
• Support community events and resident engagement initiatives.

Qualifications

• Minimum of 2 years of college coursework required (Associate's degree or higher preferred).
• Previous experience in property management, leasing, customer service, or office administration preferred.
• Strong communication, organizational, and multitasking skills.
• Proficient in Microsoft Office and comfortable learning property management software.
• Professional, dependable, and team-oriented.
• Valid driver's license and reliable transportation.

Compensation & Benefits

• Starting pay of $19.00/hour
• Leasing bonus opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance
• Opportunities for professional growth and career advancement