Account Manager

Account Manager

Account Manager – Fall River, MA – This job is for a Sales, Account Manager who enjoys meeting with clients, driving sales efforts, managing longterm relationships, developing new accounts and travelling to tradeshows, then this job might be ideal for you. Reporting to the Sales Director, the Sales Account Manager drives customer satisfaction, oversees order management, and leads strategic sales growth.

Responsibilities:

• Identify additional sales opportunities and areas to grow revenue within existing accounts.
• Serve as the primary point of contact for assigned customer accounts, ensuring ongoing communication and responsiveness.
• Conduct business development activities and target new clients in key markets, including retail stores, amusement and entertainment centers, fundraising partners, and wholesale buyers.
• Present product lines and updates to customers and recommend merchandise assortments based on customer needs.
• Assess customer needs and market trends to identify sales opportunities.
• Collaborate with internal teams, including Customer Service, Logistics, and Merchandising, to ensure accurate order processing and on-time delivery.
• Maintain current knowledge of company products and industry trends to effectively advise customers.
• Track sales metrics and prepare sales reports, forecasts, and analyses to support strategy and performance goals.
• Address and resolve customer issues or concerns promptly to maintain satisfaction and strengthen relationships.

Desired Background/Skills:

• 2-8+ years of experience in sales, account management, or B2B customer service.
• Ability to travel 10-15% to customer locations, trade shows, or company events.
• Strong communication and negotiation skills.
• Bilingual in Spanish is a plus.
• Wholesale or distribution experience preferred.
• Experience building trust and strong relationships with customers and internal teams.
• Ability to prioritize multiple accounts and manage time effectively.
• Experience handling detailed sales-related tasks with accuracy.
• Comfortable using CRM systems, sales reporting tools, and standard office software.
• Sales-driven mindset with a strong focus on customer success.
• Self-motivated and goal-oriented.
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.

Other Information:

Don't miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started! CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.