Account Manager - State Farm Agent Team Member

Account Manager – Service & Sales Focus

Nick Romo State Farm Agency

Every interaction is an opportunity. Serve clients, drive results, and grow your career.

Nick Romo State Farm is seeking a motivated and customer-focused Account Manager who thrives in an environment where service and sales go hand in hand. In this role, you'll help customers manage their insurance needs while identifying opportunities to expand coverage and strengthen their protection. This is a fully licensed position (Property & Casualty and Life & Health). If you're not yet licensed, we provide full support to help you get there.

What You'll Do

• Provide exceptional customer service through policy updates, renewals, and billing inquiries.
• Conduct policy reviews and identify opportunities to cross-sell or upsell products.
• Build long-term relationships that promote trust, retention, and referrals.
• Handle customer issues and claims follow-up with professionalism and care.
• Approach every service transaction as a sales opportunity to meet customer needs.

What You Bring

• Excellent communication and interpersonal skills.
• A service-first mindset with confidence in engaging in sales conversations.
• Strong organizational skills and attention to detail.
• Proven ability to meet or exceed sales goals (insurance experience preferred).
• Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.

Why Join Nick Romo State Farm

• Competitive base pay with commissions and bonuses.
• Full licensing support and paid training.
• Clear career growth opportunities within a high-performing team.
• A supportive, professional environment that rewards initiative and success.
• The chance to make an impact helping clients protect what matters most.

If you're driven to provide outstanding service while growing your income through sales success, apply today to join Nick Romo State Farm. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives. Compensation: $50,000.00 - $70,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
• Our office is located in Downtown Ithaca, NY.
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.