Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Benefits include a bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.

Our agency is entering its 24th year in business, and our team consists of myself and two others. We work closely together to support our customers and continue growing the agency. Our office has a collaborative, supportive atmosphere—we enjoy bringing in lunch every month or so and making time to connect as a team. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers. We also prioritize work–life balance and offer health benefits to support our team personally and professionally. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Responsibilities include establishing customer relationships and follow up with customers, as needed; providing prompt, accurate, and friendly customer service; using a customer-focused, needs-based review process to educate customers about insurance options; and developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.

Requirements include sales experience preferred, interest in marketing products and services based on customer needs, people-oriented, proactive in problem solving, dedicated to customer service, ability to multi-task, property and casualty license (must be able to obtain), and life and health license (must be able to obtain).

Compensation: $32,000.00 - $45,000.00 per year. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in North Syracuse, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.