Customer Service Representative

We are seeking a dependable and detail-oriented Customer Service Representative to join our warehouse team. This position plays a key role in supporting daily warehouse operations by assisting customers, coordinating shipments, processing invoices, maintaining accurate records, and communicating with drivers, warehouse staff, and customers.


Responsibilities:


Provide excellent customer service by phone, email, and in person
Process customer orders, invoices, and shipping documentation
Check drivers in and out and coordinate dock assignments
Maintain accurate data entry and complete time-sensitive reports
Monitor inventory and shipment status
Assist with customer inquiries and resolve issues promptly
Work closely with warehouse and corporate teams to ensure efficient operations


Qualifications:


High school diploma or GED required
Minimum of 2 years of customer service experience
Strong computer and data entry skills
Proficiency with Microsoft Office (Office 365 experience preferred)
AS400 experience is a plus
Excellent communication, organizational, and problem-solving skills
Spanish is a plus


Requirements:


Resume required
Must pass a background check
Must pass a drug screen


If you are organized, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you!

Our Commitment to Fair Hiring:

HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.


We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected] .