Concierge

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title Concierge Department Work Dynamic Reporting To Korea Account Lead Position Goals Concierge will be reporting to the JLL Site Lead or the Senior Facilities Coordinator. Your actual daily duties will be subject also to any events taking place on site, whereby you may be called upon to assist. Site administration will be the responsibility of the Facility Coordinator, it is not uncommon for the Concierge to assist during times of high volume. This might entail work with Microsoft Word, Excel, or PowerPoint. This may also entail support with the helpdesk ticketing platform. Concierge’s working day will include breaks. The reception should be always covered, so coordination of your breaks with other site personnel will ensure client satisfaction and proper attention to hospitality. Duties & Responsibilities General Affairs & Office Administration Mail despatch, receipt and internal distribution. New hire on boarding support for access registration Some support with operational activities such as room set-ups and floor inspections Vendor work permits including safe work method statements and service validation. Occupancy services for room bookings and employee registration Reception and visitor management Badge management Locker allocation General enquiries Incoming calls answering Client training support Site Operation Management Operational reporting on work order status _ Service Request handling Help desk management: Ensure all the work order is timely coordinated and keep tracking service request to be completed on time. Lobby Security system management (external guest relation) Helpdesk service (Handle user request or complaint, Log work order requests from end users and assign to FM team and vendors as appropriate) Support FC during his/her on leave. Employee Specifications Experience, Education & Qualifications Bachelor’s degree in any discipline preferred, preferable in administration management, building and facilities management. Minimum of 2 years’ experience in facilities, property management, hospitality, or related field Competency Profile Client relationship management skills Understanding of facilities management and an ability to translate that understanding into advice. Sound computer skills in Microsoft Office, MS project & excel. Good written and verbal communication skills Self-confident and motivated Flexibility and adaptability Location On-site –Seongnam, Korea, Republic of Company Description JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr