System Administrator (MSP / Azure)

We are a long-established Managed Services Provider hiring a System Administrator to provide Tier 2/2.5 support across Microsoft, Windows Server, Azure, networking, firewall, and client infrastructure environments. This is a hybrid WFH role with a 50/50 split between being onsite and working from home. This role is ideal for someone with MSP experience who enjoys client-facing support, strong troubleshooting, and a healthy mix of support tickets, escalations, onsite work, and project exposure. You will support small to mid-sized business and legal clients in Orange County while working in a team environment that values work-life balance, accountability, documentation, and long-term career growth. Responsibilities esProvide Tier 2/2.5 support across Microsoft 365, Azure, Windows Server, and desktop environmen tsTroubleshoot escalated issues involving workstations, user software, connectivity, permissions, and client applicatio nsSupport Azure, Azure Virtual Desktop, Office 365, and hybrid Microsoft environmen tsConfigure and troubleshoot SonicWall firewalls, VPNs, and basic network equipme ntUse ConnectWise, Ninja RMM, IT Glue, and related MSP tools to manage tickets and documentati onProvide onsite client support 1–3 days per week as need edParticipate in an after-hours on-call rotation one week every two mont hsAssist with project work including migrations, deployments, upgrades, and infrastructure improvemen tsCommunicate clearly with clients and provide responsive, professional suppo Required Experience nceExperience working for a Managed Service Provi der3+ years of IT support, systems administration, or escalation support experie nceStrong Microsoft 365, Azure, Azure Virtual Desktop, and Office 365 experie nceExperience with Windows Server and Windows desktop operating syst emsExperience troubleshooting SonicWall firewalls, VPNs, and network connectivity iss uesFamiliarity with MSP tools such as ConnectWise, Ninja RMM, IT Glue, or similar platfo rmsAbility to troubleshoot independently, document clearly, and support clients professiona llyStrong communication skills and comfort working in a hybrid client-facing r fits100% paid Medical, Dental, Vision, and Life Insur ance401(k) with employer matching contribut #J-18808-Ljbffr Bowman Williams