Account Manager - Financial Wellness Solutions - Large Corporate and Vertical

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Account Manager within PNC's Financial Wellness Solutions organization, you will be based in the East Territory. Job Description Under supervision, responsible for developing and maintaining assigned long‑term client relationships. Provides sales or consultative support to clients and serves as the liaison between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing and potential clients. Serves as point of contact for client matters. May help identify and develop new servicing opportunities with existing clients to build and maintain a long‑lasting relationship. This includes leveraging industry and PNC knowledge to inform customers of appropriate products/services, rates, and other opportunities. Involved in negotiating servicing agreements and servicing fees for existing clients if contract modifications are needed. May work with in‑house counsel and clients on contract negotiations. This includes the review of the servicing agreements to ensure contract terms meet servicing guidelines. Participates in the analysis, assessment and documentation of client requirements. Forecasts and tracks key account metrics. May identify customization needs, and work with service partners to decide/implement. Manages processes outlined in the contract and partners to resolve challenges regarding implementation and production issues. Serves as an escalation point for high‑severity requests or issues. Works towards finding the best solution to maintain a positive client relationship. Requires regular travel within the assigned territory to support client engagement, relationship management, and business development efforts. Preferred experience includes deepening and expanding client relationships within professional services, manufacturing, healthcare, wholesale, or general services sectors. Additional locations within the East Territory may be considered. Key Attributes Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications 3+ years of relevant, direct industry experience; a university/college degree required. Certifications are often desired; in lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Preferred skills: Account Management, Client Counseling, Competitive Advantages, Go‑to‑Market Strategies, Influencing Skills, Negotiation, Relationship Building, Sales Operations. Competencies: Account Management, Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Negotiating, Problem Management Process. Bachelor's degree required; no required certification or license. Pay Transparency Base Salary: $55,000.00 – $119,600.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance. Visa Sponsorship PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Application Window The posting is expected to be issued for two business days from 03/27/2026, although it may be longer with business discretion. Benefits Medical/prescription drug coverage (with Health Savings Account feature), dental and vision options; Employee and spouse/child life insurance; short‑term and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; Dependent care reimbursement account; backup child/elder care; Adoption, surrogacy, and doula reimbursement; Educational assistance, including select programs fully paid; a robust wellness program with financial incentives. Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year (unless otherwise required by law); between 15 to 25 vacation days each year, depending on career level; and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say 'Workday' for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr