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NorthStar Youth Outreach Center Advocate **Evening and Weekend Shifts Available**

Tubman

Role Summary

Advocates at Tubman’s NorthStar Youth Outreach Center at the Maplewood Mall connect youth and young adults ages 10-24 of all genders (and their children, if parenting) to basic needs and resources. Youth receive a range of services including individual advocacy, safety planning, and connection to resources at Tubman and partner agencies. Volunteers provide comprehensive support services, assisting with the use of a computer lab and laundry and accessing clothing and food.

Impact & Benefits

  • Make a difference in a young person’s life by listening and providing advocacy
  • Maintain a safe and empowering space by providing support to youth, young adults, and children who have experienced or are at risk of homelessness, violence, and trauma Position Responsibilities
  • Provide support in a strength-based, person-centered, and trauma-informed manner
  • Understand and share information about Tubman and other community resources
  • Foster trusting relationships with young people to create a safe and welcoming environment
  • Follow Tubman guidelines, professional boundaries, and confidentiality as you interact with clients to identify their needs and strengths
  • Communicate with supervisor and team as appropriate to best serve clients

Position Qualifications:

  • Strong communication and interpersonal skills and ability to quickly engage and build trust
  • Ability to respond calmly and respectfully in difficult and unexpected situations
  • Ability to work with diverse teams and clients to foster a culturally inclusive environment that values people’s identities and multiple dimensions of diversity and experience
  • Flexible, patient, and able to identify and build on strengths
  • Experience in effective de-escalation, crisis intervention, or customer service
  • Previous experience with diverse youth and young adults who have experienced trauma preferred

Time Commitment & Availability

  • Minimum of one shift a week for nine months preferred
  • Evening and Saturday shifts available

Supervision & Training

  • Attend Tubman’s five part Volunteer/Intern Orientation and Training series and webinar/training materials provided by supervisor
  • Supervision provided by the NorthStar Youth Outreach Manager
Vacancy posted 17 hours ago
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