Director of Operations

## What Does This Director of Operations Role Involve?### Description:Most restaurant jobs are about running restaurants.This one is about building a brand.Urban Egg is expanding in Texas, and we’re looking for a Director of Operations based in Dallas to help lead the next chapter of our growth.Urban Egg started with a simple idea: create a daytime eatery where bright hospitality, exceptional food, and genuine care for people set the tone for someone’s entire day. That idea has grown into a brand with incredible momentum — and Texas is a big part of what comes next.We’re looking for a hospitality leader who loves building strong teams, driving performance, and creating unforgettable guest experiences across multiple restaurants.If you thrive in high-energy environments and want to help shape the future of a growing concept, we’d love to connect.Come help us Brighten Someone’s Day.### BenefitsCompetitive salary and performance-based bonuses.Health, dental, and vision insurance.Matching 401k program.Paid time off and holidays.Opportunities for professional development, career advancement, and growth.A collaborative, dynamic, and supportive work environment that welcomes creative expression to achieve goals.The chance to be part of a growing concept with a strong focus on quality, care, and community.### Key Performance Indicators (KPIs)### Same-store sales growth### Labor cost % and food cost %### SLEBITDA / restaurant-level margin### Guest satisfaction scores and online ratings### Manager retention and internal promotionsStrong Team Member culture that aligns with Urban Egg core values### Health inspection results### Requirements:3-5 years multi-unit restaurant leadership experience.Experience in breakfast/brunch or high-volume daytime concept preferred.Proven ability to manage multiple P&Ls simultaneously.Strong financial acumen and data-driven decision-making skills.Demonstrated success building high-performing management teams.Excellent communication and leadership presence.Ability to travel regularly between CO, TX, KS, OK, and MO.This role is classified under General and Operations Managers (O\\*NET 11-1021.00) — view the full career profile for typical tasks, skills, and outlook.### Required SkillsTime Management #J-18808-Ljbffr