Senior Customer Service Representative

The job is simple to state and hard to do: a Senior Customer Service Representative at Renewable Energy Inc turns interest in KS into invoices. This remote opening offers $64,000 - $87,000, the autonomy to run your own projects, and a team invested in your development. Key Responsibilities A knack for translating customer insights into sharper campaign briefs Hunt for partnership angles no one in Topeka, KS has tried Run point on trade shows and pop-ups throughout KS Decode why KS buyers say yes and double down on it Pair Intercom insight with gut feel to rank the hottest leads What You'll Bring A KS work history, or strong reasons you'll thrive here anyway Working understanding of both Salesforce Service Cloud and Churn Reduction in real-world settings A keen eye for quality and consistency in your output Storytelling instincts that turn data into a decision Roughly 7+ years operating in a similar Senior Customer Service Representative position Solid Interpersonal Skills grounding, plus Stakeholder Management you can pick up on the fly A Topeka grounding, or the adaptability to plant roots quickly Renewable Energy Inc grew out of a Topeka, KS research lab and never lost its autonomy-rich, question-everything approach to Customer Success. Collaboration over heroics is our default, and we'd rather win as a group than burn anyone out. Earn $64,000 - $87,000, sharpen your Analytical Thinking beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday. We refreshed the dates so you know this remote role is current. #J-18808-Ljbffr Renewable Energy Inc