Certified Medical Assistant (CMA) Duke Urgent Care-Knightdale

Certified Medical Assistant (CMA) Duke Urgent Care-Knightdale

Work Arrangement: Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: DUKE PRIMARY CARE Date: May 21, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us and discover how we can advance health together.

Duke Urgent Care Knightdale is a dedicated urgent care clinic that provides comprehensive medical care for infants, children, and adults with minor injuries and illnesses. Our experienced team of doctors is available to treat a variety of conditions when your primary care provider is unavailable, during after-hours, or when your health concern is not severe enough to require emergency services.

Clinic Location and Hours: 162 Legacy Oaks Dr Suite 102, Knightdale, NC 27545 Open 8am - 8pm Monday to Sunday

Job Summary

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

Clinical Duties

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed
• Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/ staples
• Change sterile and non-sterile dressings

Required Qualifications

Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Experience Level I -- No experience required.

Degrees, Licensure, and/or Certification Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.