Assistant Property Director

Job Description

Job Description

Becovic Management Group is seeking a high energy individual to fill an available Assistant Property Director role at our luxury communities in the heart of downtown Jacksonville. Our ideal candidate would love working with prospects and current residents to ensure overall satisfaction, while having prior experience managing and leading a team to success. Candidate must have prior customer service and sales experience.

Don't miss your opportunity to work for the NAA 2023, 2024 AND 2025 Top Employer of the year! There is excellent room for growth and an abundant amount of professional development assistance available to you. Sign-on bonus and excellent commission structure offered.

JOB SUMMARY:

The ASSISTANT PROPERTY DIRECTOR is the property’s sales representative whose primary duties are to greet prospects, to professionally present the features and benefits of their assigned community and properly secure lease agreements from qualified persons. The ASSISTANT PROPERTY DIRECTOR is very service oriented and strives to make current residents feel welcome and comfortable in their community. This individual monitors occupancy and marketing trends to ensure property leasing optimization. It is imperative that the ASSISTANT PROPERTY DIRECTOR maintain a positive, professional attitude at all times. The ASSISTANT PROPERTY DIRECTOR will contact the Property Director should any situation warrant an action or decision not included in his or her duties and responsibilities.

DUTIES AND RESPONSIBILITIES:

Conducts all business in accordance with the company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Marketing/Leasing

• Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and current residents meet.
• Inspects models and “market ready” vacancies daily to ensure cleanliness.
• Answers all incoming phone calls and handles each call accordingly, whether it is a prospect call, resident, service request, etc. Transfers calls to the Property Director where appropriate.
• Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
• Maintains awareness of local market conditions and trends. Contributes ideas to the Property Director for marketing property and for improving resident satisfaction and retention.
• Leads social media efforts at the community, in conjunction with the marketing department.

Administrative

• Accurately completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication when necessary.
• Maintain an organized and presentable work area at all times.
• Completes all lease paperwork accurately included related addendums and accepts rents and deposits.
• Completes Guest Card information completes on ALL prospects, sends thank you cards, and performs repeated follow up.
• Physically inspects property when grounds, picks up litter and reports any service needs to maintenance staff. Inspects vacancies and make ready apartments.
• Organizes and files appropriate reports, leases, and paperwork.
• Attends company meetings and Apartment Association events as needed.
• Assists Assistant Property Director and Property Director in preparation of daily and weekly reports, resident communications, market surveys, etc.

General

• Performs any additional duties assigned by the Property Director, or Regional Director.
• Regularly meet and exceed individual rental and renewal goals.
• Maintain a closing ratio of 35% and higher consistently.

Qualifications

• Position requires good leasing and closing skills, and the persons must have basic computer knowledge.
• Must have prior experience at leasing a team.
• Computer Skills: Word Processing
• Work Hours: 40 hours per week with rotating availability. Employee will be required to work a flexible work week. No Sunday hours will be required.

Education/Training

• National Apartment Leasing Professional (NALP) desired, but not required.

Additional Requirements

• Must be able to work in a fast paced and customer service oriented environment
• Performs all duties under pressure and meets deadlines in a timely manner.
• Works as part of a team, as well as completed assignments individually.
• Takes instruction from supervisors.
• Exercises problem solving skills.
• Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.

Driving/Travel Requirements

Occasional need (1% to 33% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, Indiana Apartment Association events/training sessions, and also visit the corporate office.

· MUST HAVE VALID DRIVER’S LICENSE AND AUTOMOBILE INSURANCE

Safety Responsibilities

• Learns and complies with all company safety rules.
• Uses appropriate safety equipment at all times.
• Immediately reports all unsafe conditions to supervisors.
• Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
• Must check with supervisor if there is a question as to the safe procedure to be used for any job function.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• IAA involvement and educational opportunities

Supplemental pay types:

• Commission pay
• EXCELLENT COMMISSION PAY STRUCTURE FOR LEASING, RENEWALS, REPUTATION MANAGEMENT AND MORE!

Schedule:

• Monday to Friday
• 1 Saturday per month or as needed; No Sunday

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance