Head of Information Security (Seattle)

Responsibilities

• Own and scale the data security, compliance, and AI governance program for Humanly
• Establish, maintain, and continuously improve the policies, procedures, and controls that protect the company and drive adoption across every function
• Own the certification and audit roadmap and partner with engineering on secure SDLC, vulnerability management, and access governance
• Design and run the security awareness program - onboarding, annual training, phishing simulations, and role-based training for engineers and high-risk functions
• Own the security incident response plan and lead detection, containment, investigation, breach notification decisions, and post-incident review in partnership with legal
• Maintain and regularly test business continuity and disaster recovery plans
• Own the privacy program across GDPR, CCPA/CPRA, including data subject rights workflows, DPAs, and sub-processor disclosures
• Build and operate the AI governance framework - model inventory, risk classification, review and approval, bias and fairness testing, and ongoing monitoring
• Maintain an enterprise risk register covering security, AI, privacy, and third-party risk, and drive periodic assessments and remediation
• Own the security and trust narrative for prospects and customers, leading responses to RFIs, RFPs, and security questionnaires alongside GTM

Requirements

• 5+ years in information security
• You've owned a compliance program end-to-end and not just contributed to one. You know what it takes to get to SOC 2, and what comes after
• You've operated in a regulated environment (GDPR, CCPA, or similar) and understand privacy not as a legal checkbox but as a product and trust issue
• Builder mindset. You can assess what's in place, decide what's worth keeping, and build what isn't there yet, without waiting for a team under you
• Commercial orientation. You've sat in customer calls, answered security questionnaires, and know how to turn trust into a revenue lever rather than a deal blocker
• AI governance experience, or strong familiarity with the emerging landscape. You understand the specific risks AI introduces in a data-sensitive product and have opinions on how to manage them
• Tactical-to-strategic range. You can go from reviewing a vendor contract to advising leadership, and you're comfortable with both
• AI fluency in your own work. You're already using AI tools to multiply your efforts, not just governing others' use of them

Hard Skills

• information security
• compliance program management
• SOC 2
• GDPR
• CCPA
• AI governance
• vulnerability management
• security incident response
• business continuity planning
• disaster recovery

Soft Skills

• builder mindset
• commercial orientation
• tactical-to-strategic range
• leadership
• communication
• problem-solving
• collaboration
• adaptability
• critical thinking
• customer engagement