Medical Customer Service Rep
Robert Half
Job Description
Job Description
We are seeking a Medical Customer Service Representative to join our team. This role is ideal for someone with strong customer service skills, call center experience, and the ability to support patients with billing and payment-related questions.
Hours: Monday - Friday 8am - 4:30pm
*First 3 months are fully onsite then after training will be remote 3 days and onsite 2 days
Responsibilities for the position include the following:
- Handle approximately 60 calls per day in a fast-paced call center environment.
- Answer inbound phone calls and assist patients with questions related to their accounts, services received, and payment options.
- Remind patients of the reason for their doctor visit and provide clear, professional support.
- Help patients with payment-related inquiries, including payment plans and financial planning assistance .
- Make outbound calls to follow up with patients regarding balances, payments, and account updates.
- Process returned mail and update patient account information as needed.
- Run credit card payments securely and accurately.
- Deliver excellent customer service while maintaining professionalism and attention to detail.
- Previous experience in medical customer service, healthcare administration, or a call center environment preferred.
- Strong communication and interpersonal skills.
- Comfortable discussing billing, payments, and financial assistance with patients.
- Experience handling both inbound and outbound calls.
- Ability to multitask and work efficiently in a high-volume environment.
- Basic computer and payment processing skills preferred.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Medical Customer Service Rep in Fishers, IN vacancy
- ...Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE • Greet patients and customers • Answer the telephone in... ...in the optical billing and point of sale systems • Process medical billing information • Organize and file patient and...MedicalHourly payWork at officeNight shiftWeekend workAfternoon shift
Shopko Optical
Fishers, INa month ago - ...health, safety and security solutions and services. About the Role: The Accounts... ...communication regarding billing issues and customer inquiries. Ultimately, this role contributes... ...increases ~ Paid company training ~ Medical, Dental, Vision, Life, Critical Illness,...MedicalTemporary work
Securitas Technology Corporation
Fishers, IN5 days ago - ...Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally... ...Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee...MedicalLocal areaRemote workWork from home
Teleperformance USA
Fishers, IN5 days ago - ...Customer Retention & Sales Specialist Wireless Contact Center | Fishers, IN Drive... ...add value Sell wireless products and services when the opportunity presents itself... ...Opportunities ~ Employee Resource Groups ~ Medical, Dental, Vision ~401K with Company...MedicalBase plus commissionHourly payDaily paidTemporary workLocal area
- ...Category : Customer Service/Support As a Bi-Lingual Customer Support Specialist, you will serve as a primary point of contact for our clients... ...of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental...MedicalOngoing contractRemote workWork from homeShift work
Teleperformance USA
Fishers, IN3 days ago - ...Client Service Representative VCA Advanced Veterinary Care Center is a referral practice... ...hours. Essential Functions: Customer service functions, including: greeting visitors... ...processing payments Managing medical records, charts, reports and correspondence...MedicalFull timeShift workNight shift
$16 - $19 per hour
...every touchpoint in collision and glass services. As we continue to grow and lead the industry... ...for providing an exceptional customer experience. They manage working relationships... ...per week ~6 paid holidays annually ~ Medical, Prescription Drug, Dental & Vision Insurance...MedicalHourly payDaily paidFull timeTemporary workWork at office$12 - $18 per hour
...the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the... ...Safely operates a motor vehicle. Benefits ~ Medical, dental, and vision benefits ~ Life insurance ~ Short...MedicalHourly payPrice workTemporary workPart timeLocal areaNight shiftWeekend work$16 per hour
...Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding... .... Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient...MedicalHourly payDaily paidPart timeWork at officeLocal areaImmediate startWeekend workIndependence Village
Fishers, IN12 days ago$80k - $150k
...income * Performance bonuses available Why Reps Choose This Role * Build a book of... ...compensation including a full benefits package; medical, dental, vision, with a strong profit... ...offers uncapped earnings with upfront new customer signing bonus paid every Friday, residuals...MedicalDaily paidFull timeLocal areaRelocation packageFlexible hoursWholesale Payments
Fishers, IN27 days ago$100k - $250k
...by Andersen Renewal by Andersen is the custom division of Andersen Windows. Founded in... ...Eligible for full insurance package (medical, dental, vision, and life) 401(k) retirement... ...of sales success in luxury goods, premium services, or high-value transactions Willingness...MedicalFull timeRenewal by Andersen
Fishers, INa month ago$15 - $19 per hour
...every touchpoint in collision and glass services. As we continue to grow and lead the industry... ...for providing an exceptional customer experience. They manage working relationships... ...per week ~6 paid holidays annually ~ Medical, Prescription Drug, Dental & Vision Insurance...MedicalHourly payDaily paidFull timeTemporary workWork at officeThe Boyd Group
Westfield, IN2 days ago- ...What you would do here: Each year, we service hundreds of thousands of policyholders worldwide... ..., drive innovation, and enhance our customer experience. Our Correctional Account... ...focus our Coordinator will schedule medical appointments, coordinate health records...MedicalContract workWorldwide
Seven Corners
Carmel, IN4 days ago - ...Client Service Representative VCA Companion AMC in Carmel, IN We are seeking an experienced... ...practice as we build and maintain each customer's trust and confidence in our abilities.... ...on general animal husbandry and non-medical pet care (i.e., heartworm prevention,...Medical
$20 per hour
HCC Service Company, Inc. is hiring a Customer Relations Representative in Carmel, IN. This hybrid position requires being in the office 3 days a week,... ...two years of relevant experience. Full benefits include medical, dental, vision, and 20 PTO days. #J-18808-Ljbffr HCC...MedicalHourly payWork at office3 days per week- ...studio growth and providing exceptional service to both prospective and current members.... ...retention efforts by providing excellent customer service and fostering member... ...to a 5% match. Benefits include: Medical Dental Vision Short & Long Term...MedicalHourly payTemporary workWork at officeAfternoon shift
Spartan Fitness Holdings
Fishers, IN4 days ago $20 per hour
Job Title Customer Relations Representative Job Overview Location: Carmel, IN (Hybrid work... ...benefits, review claims, and resolve service and product concerns. Handle incoming calls... ...No weekend work. Full benefits package (Medical, Dental, Vision, 401(k)). Company-paid...MedicalHourly payCasual workWork at officeShift work- ...IN We are seeking an experienced Client Service Representative to join our team. At VCA... ...practice as we build and maintain each customer's trust and confidence in our abilities.... ...clients on general animal husbandry and non‑medical pet care (i.e., heartworm prevention,...Medical
- OPENLANE is hiring a Customer Support Representative (CSR) to provide superior technical... ...has a bachelor's degree, strong customer service skills, and experience with technical problem... .... This role offers competitive pay, medical benefits, and opportunities for...Medical
$17 - $19 per hour
As a pediatric-focused Durable Medical Equipment company with operations in 10 different states, Neb Doctors services patients, providers, and payers with a primary focus on... ...to expand, we are looking to add multiple Customer Service Specialist positions during the first...MedicalHourly payFull timeWork at officeLocal area$15 per hour
...Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas... ...benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability...MedicalHourly payTemporary workCasual workImmediate startAll shiftsFlexible hoursShift workNight shiftWeekend work- ...really great places to work with 5-star service delivered by a well-trained, experienced... ...exceptionally high standard of personal customer service to our members and guests each day... ...up to $500 per quarter ~80 % Paid Medical, Dental, Vision (Yearly Open Enrollment)...MedicalHourly payTemporary workWork at officeLocal areaFlexible hours
- ...trusted global marketplace for insights, services, and transaction solutions for... ...Global full-time employees are offered medical, dental, vision, and basic life insurances... ...way we run our business and in the way customers interact with us. Job Description The Title...MedicalFull timeImmediate start
$17 - $19 per hour
Customer Support Representative (CSR) We are looking for a Customer Support Representative... ...technical expertise including customer service skills, tools, and resources available to... ...‑solve. Benefits Competitive pay. Medical, dental, and vision benefits with employer...MedicalHourly payContract workTemporary workWork experience placementLocal areaImmediate start- ...Patient Services Rep Job Category: Administrative or General Support Requisition Number:... ...in checking patients in and out of the medical office. Assist with patient scheduling,... ...Requirements Minimum: Previous Customer Service experience Preferred: 1 or more...MedicalFull timeWork at officeFlexible hours
Riverview Health
Noblesville, IN2 days ago - ...Patient Service Representative Artificial Intelligence; Advanced Technology; The very... ...Information. Safeguards any on site medications in accordance with Company policies, procedures... ...Are: Genuinely passionate about customer service and exercise sound judgement and...MedicalWork at officeImmediate start
RadNet
Carmel, IN7 days ago - ...with new and existing Verizon Wireless customers. This role will promote customer retention... ...to sell retail products, goods and/or services by leveraging direct selling tools. Preferred... ..., childbirth, breastfeeding, or related medical conditions), national origin, ancestry,...MedicalLocal area
Round Room LLC
Fishers, IN4 days ago - ...insurance broker is seeking an Account Coordinator to support client services in Carmel, Indiana. This entry-level position involves... ...diploma and proficiency in Microsoft Office. Benefits include medical plans, flexible hours, and professional development opportunities...MedicalWork at officeFlexible hours
$16 - $18 per hour
...a passion for delivering an exceptional customer experience? Be the first impression patients... ...sees when they arrive. As a Patient Services Representative, you are the connection... ...or equivalent -Experience in a medical office or familiarity with coding and billing...MedicalFull timeWork at officeMidwest Eye Consultants
Noblesville, IN2 days ago$57k - $75k
...boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is... ...of KPIs and asset utilization metrics Works with key customer personnel to collect and process Purchase Orders and promote timely...MedicalFull timeWork from homeHome officeFlexible hoursNight shiftZimmer Biomet
Carmel, IN7 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Medical Customer Service Rep. Be the first to apply!
Related searches
- customer advisor Fishers, IN
- airport customer service agent Fishers, IN
- customer support associate Fishers, IN
- employee relations assistant Fishers, IN
- service agent Fishers, IN
- insurance customer service advisor Fishers, IN
- customer success associate Fishers, IN
- customer service representative (remote from home) Fishers, IN
- customer service expert Fishers, IN
- career services representative Fishers, IN