Cisco Voice Engineer (Top Secret Cleared)
$120k - $130kVerigent
Job Title : Cisco Voice Engineer (Top Secret Cleared) Location : Bethesda, MD Position Type : Full-time, Direct Hire Salary Range : $120-130,000 (or higher/negotiable based on experience) Summary Verigent’s client is seeking a highly skilled Cisco Voice Engineer to support and administer a secure, Cisco voice infrastructure within a mission-critical environment. This role requires deep expertise in Cisco VoIP system design, configuration, troubleshooting, and lifecycle support, including upgrades and enhancements. Responsibilities Perform on-site installation and repair of Cisco voice systems in accordance with contractual service level agreements (SLA). Provide technical support to customers on operational or maintenance aspects of Cisco voice systems. Serve as customer contact on technical and service-related Cisco voice systems problems. Diagnose hardware and software system related failures utilizing established Cisco troubleshooting practices. Prepare reports for analysis of product failure trends and service availability metrics. Perform daily maintenance/repair/project tasks independently and provides updates to on-site management as requested/warranted. Monitor and provide support for voicemail systems and other CUCM components such as CER, Unity, etc. Qualifications A minimum of 5-7 years’ experience within a Cisco VoIP voice system environment, a combination of standing up new systems, upgrading existing systems, and/or maintaining established installed base systems. #J-18808-Ljbffr Verigent
Vacancy posted 1 day ago
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