Care Coordinator

Care CoordinatorSalary Range $19.00 - $21.00 Hourly Position Type Full TimeDescriptionNorthwestern Counseling & Support Services, Inc. is seeking two compassionate, organized, and collaborative Care Coordinators – one to support our Outpatient Team and one in our Access Center. In these roles, you'll be at the heart of helping individuals navigate services, build stability, and achieve their goals.As a Care Coordinator, you'll partner closely with individuals, families, and interdisciplinary teams to ensure care is thoughtful, connected, and driven by each person's preferences. This is meaningful, relationship-based work for someone who thrives in a dynamic environment and believes in meeting people where they are.Responsibilities include:Developing and maintaining individualized care plans in collaboration with clients and treatment teamsCoordinating services across internal programs and community partnersSupporting transitions of care, including hospital discharges and follow-up after crisis stabilizationMonitoring progress and adjusting care plans as needs evolveCollaborating with individuals and their supports to identify preferences and develop crisis plans, including education on the National Suicide & Crisis Lifeline and local resourcesAssisting with Advance Directives, including psychiatric advance directives when appropriateProactively following up with missed appointments and addressing barriers to engagementTracking utilization data and contributing to quality improvement effortsWhat We're Looking ForPerson- and family-centered in their approachHighly organized and able to manage multiple prioritiesComfortable collaborating across teams and with community partnersFlexible and adaptable with scheduling and service delivery locationsProfessional, compassionate, and committed to supporting individuals with complex needsAt NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!EOEHiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.Bachelor's degree in social work, psychology, public health, or related field; or equivalent combination of related education, training and experience. 1–3 years of experience in community mental health or care coordination, preferred. Northwestern Counseling & Support Services