Medical Receptionist / Front Desk Associate

Job Description

Job Description

Medical Receptionist / Front Desk Associate

Location: Freehold, NJ

Job Type: Full-Time, Permanent

Pay: $19-$23 per hour, depending on experience

Schedule: Monday-Friday, no weekends

We are hiring a friendly, organized, and customer-focused Medical Receptionist / Front Desk Associate to join a busy orthopedic practice.

This is an excellent opportunity for someone who enjoys working with people, providing excellent customer service, and supporting daily medical office operations. The ideal candidate will help patients navigate their appointments while ensuring front-desk activities run smoothly and efficiently.

Responsibilities

•Greet patients and visitors, confirm appointments, and provide a welcoming experience.

•Handle patient check-in and check-out, appointment scheduling, and follow-up bookings.

•Verify patient information, insurance cards, identification, and required documentation.

•Collect copays, coinsurance, outstanding balances, and other applicable payments.

•Prepare patient charts and ensure records are available and accurate before appointments.

•Assist patients with intake paperwork, medical history forms, and electronic consent forms.

•Maintain patient confidentiality and follow HIPAA requirements.

•Monitor patient flow, communicate delays, and coordinate with physicians and medical assistants.

•Answer phone calls, respond to internal communications, and route documents appropriately.

•Scan medical records, test results, and other relevant documents into the electronic medical record system.

•Provide checkout instructions and schedule follow-up appointments as directed by clinical staff.

•Assist with general front-office duties and provide coverage at the Monroe location when required.

Qualifications

•High school diploma or GED required.

•Previous customer service experience required.

•Medical office or healthcare experience preferred.

•Knowledge of medical terminology and insurance billing preferred.

•Experience collecting payments or copays is an advantage.

•Familiarity with electronic medical records; eClinicalWorks (eCW) experience is a plus.

•Basic computer skills, including data entry, Microsoft Office, and scanning.

•Strong communication, organization, and multitasking skills.

•Professional, patient-focused approach with attention to detail.

•Ability to work early and late weekday shifts as assigned.

Schedule

•Monday through Friday; no weekends.

•Office hours: 7:00 AM-7:00 PM Monday through Thursday and 7:00 AM-5:00 PM Friday.

•Primary location: Freehold, NJ, with occasional coverage at the Monroe location.

Pay and Benefits

•$19-$23 per hour, based on experience.

•Medical, dental, and vision insurance.

•Benefits begin on the first day of the month following 60 days of employment.

•Full-time, permanent position.

Apply Today

If you enjoy helping people, have strong customer service skills, and want to contribute to a positive patient experience, we encourage you to apply. Submit your resume today for consideration.

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.