Territory Sales Executive - FEC Industry Experience Required

Territory Sales Executive

We're looking for a Territory Sales Executive to help us grow in key regional markets. This role focuses primarily on building new business while managing and expanding a smaller existing book of accounts. It's a great fit for someone who enjoys building relationships, uncovering opportunities, and operating with clear accountability.

The Territory Sales Executive will work directly with Family Entertainment Center (FEC) owners and operators, helping them improve performance through equipment, parts, service, and long-term partnership. This is a remote role with defined territory ownership and clear performance expectations. Applicants need to have at least 2 Years of Family Entertainment Center experience.

Location: Remote (Chicago, IL area)

Travel: Heavy travel during training period. Ability to travel up to 35% of the time after training period. Primarily regional within territory (Missouri, Iowa, Minnesota, Wisconsin, Illinois, Kansas, Nebraska, South Dakota, & North Dakota); occasional national trade shows.

What You'll Do

Territory Sales Executive owns and develops a defined geographic territory, focusing heavily on proactive new business development while maintaining existing customer relationships.

Key areas of responsibility include:

Territory Development

• Prospect and generate new customer relationships
• Build and grow pipeline within assigned territory
• Travel regularly to meet with customers and prospects

Account Management

• Manage and expand existing accounts
• Conduct discovery conversations to understand customer needs
• Identify opportunities for growth and long-term partnership

Sales Execution & Collaboration

• Maintain accurate pipeline and activity tracking in CRM
• Operate within defined KPIs and performance expectations
• Collaborate with internal experts to build appropriate solutions
• Participate in regional visits and national trade shows

This is an individual contributor role. You will operate independently within your territory while working closely with a strong internal support team.

Required Skills & Experience

• 2 Years of Family Entertainment industry experience required
• Demonstrated success in a solutions-based sales role
• Proven ability to prospect, & generate leads and new business
• Strong discovery and listening skills
• Ability to manage a full sales cycle
• Comfortable working independently in a remote territory environment
• Disciplined CRM usage and respect for process and KPIs
• Willingness to travel within assigned territory

Who We Are

Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries.

We are a nationally recognized leader in the arcade industry and operate in an environment that is relationship-driven and genuinely fun. As an employee-owned company, we value ownership, accountability, and teamwork.

We continue to invest in growth, new markets, and strong talent to help move the business forward.

What We Offer

• Become an employee-owner and earn shares every year
• Compensation: Base salary is $75K plus commission (Total Comp: OTE $120-$150K)
• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Paid vacation and paid holidays
• Supportive and collaborative work environment

Shaffer is an equal opportunity employer.