Systems Engineer

Job Description

Job Description

We are looking for a Systems Engineer to support and enhance core infrastructure operations in Fletcher, North Carolina. This position focuses on maintaining reliable enterprise systems, strengthening identity and access services, and ensuring stable performance across Microsoft-based environments. The ideal candidate brings hands-on experience with server administration, directory services, messaging platforms, and virtualization tools to help drive secure and efficient IT operations.

Responsibilities:
• Administer and optimize Active Directory and Azure Active Directory environments, including user access, group policies, and identity management processes.
• Maintain Microsoft Windows Server infrastructure to support system availability, performance, and security across the organization.
• Support Citrix technologies by monitoring platform health, resolving access issues, and improving the end-user experience.
• Manage Microsoft Exchange administration tasks such as mailbox support, configuration updates, and messaging system reliability.
• Troubleshoot complex infrastructure issues across servers, directory services, and remote access platforms to minimize operational disruption.
• Implement system updates, patches, and configuration changes while following established security and change management practices.
• Collaborate with internal stakeholders to assess infrastructure needs and recommend practical technical improvements.
• Document system configurations, support procedures, and operational standards to promote consistency and knowledge sharing.• Proven experience working in a Systems Engineer or similar infrastructure support role.
• Strong hands-on knowledge of Active Directory and Azure Active Directory administration.
• Experience managing and supporting Microsoft Windows Server environments.
• Familiarity with Citrix technologies in an enterprise setting.
• Practical experience with Microsoft Exchange administration and support.
• Ability to diagnose and resolve technical issues across multiple infrastructure platforms.
• Understanding of system security, patch management, and operational best practices.