Facility Manager - Marina Del Rey, CA

Position Overview The Facility Manager is responsible for ensuring 24/7 operational excellence at The Hospital & Emergency Department, overseeing Valet Operations, Employee Shuttle Transportation, and Monthly Parking Assignments. This role emphasizes service, safety, and professionalism in a healthcare setting. Key Responsibilities Lead and develop the parking staff. Manage scheduling, training, and daily activities. Identify and nurture high-potential employees. Operational Oversight Oversee valet operations to ensure patient-centered, safe service. Manage employee shuttle operations for timely performance and effective communication. Administer monthly parking assignments for staff and contractors. Compliance and Safety Ensure DOT compliance for shuttle drivers and maintain required documentation. Adhere to LAZ Parking policies and Cedars-Sinai standards. Collaborate with security and emergency services to promote safety. Training and Development Work with the Training Coordinator to ensure staff complete necessary training. Support ongoing development for Team Leaders in coaching and service standards. Client Relationship Management Build solutions-oriented relationships with Cedars-Sinai leadership and other departments. Address client concerns promptly to maintain trust and satisfaction. Ensure contractual service expectations are met. Reporting and Communication Prepare operational reports on a regular basis. Communicate effectively with hospital partners and LAZ leadership. Assist in monitoring market rate structures as needed. Additional Duties Coordinate support for special events. Assist with operational audits and site assessments. Perform other related tasks as assigned. Qualifications Education: Bachelor’s Degree or equivalent experience. Experience: Proven leadership and team-building skills. Strong customer service focus, particularly in healthcare. Ability to solve problems effectively under pressure. Excellent communication skills with diverse stakeholders. Proficient in multitasking and maintaining professionalism. Skills: Strong customer service and relational skills. Ability to foster an environment of idea sharing. Demonstrated urgency and initiative. Competence in interpreting policies and procedures. Ideal Candidate The ideal candidate will demonstrate a commitment to excellence in service, possess a "Never Ever Give Up" attitude, and maintain a high standard of professionalism while leading a dynamic team in a fast-paced healthcare environment. Physical Demands Willingness to work in the elements – heat, wind, snow, rain, etc. Ability to lift, push, and pull at least 50 pounds. Ability to stand, walk, and run for extended periods of time. Ability to bend, stoop, squat, and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions. Benefits of joining LAZ Salary $70k Hiring immediately! 401(k) with Employer Match FLSA Status: Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This Employer participates in E-Verify. #J-18808-Ljbffr Tier1usa