Call Center Representative

Call Center Representative- Hybrid Remote PositionLehigh Valley Baths is a quickly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a full-time Call Center Representative to join our winning team. This is a hybrid-remote position. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.Responsibilities:Deliver scripted pitch to the homeownersAdjust scripted pitch to meet needs of specific homeownersHandle homeowner's questions and objectionsObtain homeowners information including names and addresses phone numbers etc.Receive appointments over the telephoneInput appointment details into the computer systemInput homeowners' information and important details of conversationConfirm appointments placed with canvassers or sales representativeIssue appointments for reps to meet prospective homeownersQuality control phone callsAnswer telephone calls from potential homeowners who are responding to advertisementsContact homeowners to follow up on initial interactionUpdate lead information and maintaining reportsQualifications:Knowledge of sales and marketing principles and strategiesMust have prior call center experience or relevant work experience in telemarketing, sales, marketing, or promotionsProduct knowledge --Training providedMust be local to the Lehigh Valley area and be able to work both in-office and remotely.Proficiency in relevant computer applicationsThis position offers a base hourly wage plus uncapped commission per quality appointment set. BCI Acrylic Inc.