Benefits Relationship Life Cycle Consultant

ADP is hiring a Benefits Relationship Life Cycle Consultant in the St. Louis, MO or Minneapolis, MN or Omaha, NE area to manage a book of business. Do you love being in front of a crowd? Are you a strategic thinker? Do you think benefits are fun? Well, this may be the role for you. Ready to make your mark? As a Benefits Relationship Life Cycle Consultant , you will work to strengthen the connection with Key Account clients through service and consultation around benefit education strategies. For your assigned book of business, you will understand clients’ needs regarding benefits and strategically drive results to increase benefit participation, client experience, employee retention, and employee engagement. Day-to-Day You will spend your day building relationships with key internal and external stakeholders for each client and their employees to drive year‑round benefit education. You will ensure service excellence and improve client relationships, including client satisfaction and experience, by effectively maintaining, building, and managing client relationships at all levels to achieve their benefit strategies using ADP’s Human Capital Management tools and services. You will work closely with clients and their employees to optimize the utilization of their plan benefits and bring consultation to complex benefit strategies and initiatives. You will need strong partnerships with Sales, Brokers, Implementation, HR, and the Operations organization to resolve escalated and complex benefit issues. You will implement your benefit strategies through virtual, onsite, or recorded benefit presentations to each client. Travel is required to support client visits and strengthen relationships. To thrive, you must build rapport, establish trust, develop strategies and shine with professionalism. Through onsite and virtual connections, you will analyze benefit trends within each client and develop education strategies to help employees maximize their plans and carrier resources. Your client satisfaction scores will reflect your success. The team culture promotes a healthy dose of fun and engagement, and a fast‑paced environment is expected. A career at ADP fosters lasting friendships in an inclusive company that values inclusion. Responsibilities Design and execute benefit strategies and communications year‑round to an assigned client base, reviewing strategies to drive plan participation and retention. Conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings, spending accounts education, year‑end onboarding meetings, open enrollment meetings, and more. Manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan. Continue to upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject‑matter expert. Adhere to a daily schedule to manage meetings, calls, partner connections, etc. Requirements Candidate must be located in the St. Louis, MO, Minneapolis, MN, or Omaha, NE area and be able to manage an external client territory/book of business within the area and other potential states as assigned based on client needs. The role is a hybrid work model (remote, field). Ability to travel within the assigned territory based on client needs. Five years of client service or client relationship management experience in a fast‑paced service environment. Experience in benefits. Excellent presentation skills – keeping large audiences engaged and attentive when you present. Strategic thinker with demonstrated ability to assess needs and provide innovative solutions to help clients meet their business objectives. A college degree is great but not required. Other acceptable experiences include: Experience noted above. Military experience – we recognize and appreciate the unique talents and experiences veterans bring to the table. Preferred Qualifications Bilingual in English/Spanish (read, write, verbal). Progressive management experience in consulting or large corporate environments. Experience with multiple large complex clients or advisor relationships and dealing with a broad range of benefits or HR equivalent‑related areas at senior levels of organizations. Why Work Here Be yourself in a culture that values equity, inclusion, and belonging. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Take care of your health – best‑in‑class benefits start on Day 1. Focus on mental health and well‑being – we provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Author a community impact – a company committed to giving back and generating a lasting, positive impact in the communities we serve. Give back to communities – company‑paid time off for volunteering for causes you care about. Apply today! Compensation and Benefits Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year. *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. About ADP ADP is a comprehensive global provider of cloud‑based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration and is a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down‑to‑earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We have received recognition for our work by many esteemed organizations. Learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectational or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Visit to learn more about ADP’s culture and our full set of values. #J-18808-Ljbffr ADP, Inc.