Material Operations Business Analyst I

Who We Are:

At Avnet relationships matter. We are a global FORTUNE 500 technology distributor and solutions company that delivers design supply chain and logistics expertise to customers at every stage of a products lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. Were driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity doing business the right way. For more than a century we have partnered together to help our customers suppliers and teammates realize the transformative possibilities of technology. Experience whats next at Avnet!

Key Responsibilities

The analyst will support functional areas day-to-day operations:

Customer Returns (RMA)

RMA Credits

RMA PRN Resolution

Failure Analysis / Quality Feedback Systems (QFS)

Warranty Repairs

Factory Drop Ship Billing

Support root cause investigations and process improvement initiatives by leveraging data and business insights.

Collaborate with cross-functional teams to resolve operational issues and improve service delivery.

Communicate analytical findings in a clear concise and actionable manner to stakeholders.

Document business processes procedures requirements and training materials to support standardization and knowledge management.

The successful candidate will demonstrate a service management mindset by:

Curiosity and a continuous improvement mindset.

Strong ownership and accountability for assigned work.

Data-driven decision-making skills.

Effective collaboration and communication.

Ability to learn new processes and systems quickly.

Strong documentation and organizational discipline.

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnets ability to attract engage develop and reward our employees while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off

• 401K and Pension Plan

• Paid Holidays

• Family Support (Paid Leave Surrogacy Adoption)

• Medical Dental Vision and Life Insurance

• Long-term and Short-term Disability Insurance

• Health Savings Account / Flexible Spending Account

• Education Assistance

• Employee Development Resources

• Employee Wellness Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race color religion ancestry national origin sex (including pregnancy) age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at .

Required Experience:

IC