Data Analyst

Incident Data Optimization Specialist

Analyze existing incident data dashboards and datasets to identify optimization opportunities.

Transform raw data and visualizations into strategic insights focused on:

• Event source tuning and noise reduction.
• Event pipeline optimization (correlation, de-duplication).
• Automation and self-healing opportunities.

Develop, prioritize, and manage a formal book of work to track all optimization initiatives.

Partner with technology domain owners to articulate the value of proposed changes and drive adoption.

Quantify, track, and report on the benefits and incident reduction achieved from each initiative.

Apply a fundamental knowledge of ITSM processes, particularly event, incident, and change management, to ensure all recommendations are compliant and effective.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.