Aviation Line Service Technician

Job Description

Job Description

Shelton Aviation is seeking a reliable, safety-focused individual to support aircraft and hangar operations at Raleigh Executive Jetport in Sanford, NC. This is a hands-on, part-time aviation position.

Prior aviation, FBO, line-service, ramp, aircraft-handling, military aviation, or flight-training experience is preferred but not required for the right candidate. We are willing to train someone who demonstrates strong judgment, reliability, customer service and attention to safety.

Aircraft Repositioning: Ensure all aircraft are safely, accurately, and efficiently repositioned—maintaining our perfect safety record.

Customer Excellence: Anticipate and fulfill our clients' needs, maintain proactive communication, and ensure customer satisfaction ratings stay at 95% or higher.

Facility & Equipment Care: Oversee meticulous maintenance and cleanliness of the hangar, Shelton Aviation’s aircraft, and company vehicles to uphold our pristine standards.

Operational Leadership: Manage budgeting, operational expenses, and insurance documentation with precision, always optimizing resources and meeting strict compliance standards.

Relationship Management: Cultivate and maintain strong relationships with airport authorities, customers, and partners, ensuring positive feedback and effective collaboration.

• Have previous experience managing aviation operations, customer service, or facilities.
• Possess excellent communication and leadership skills.
• Excel in proactive problem-solving and decision-making.
• Thrive using technology and innovative solutions to enhance operational efficiency.
• Hold yourself and your team accountable, inspiring a culture of excellence, ownership, and continuous improvement.

This is a part-time/full-time.

The schedule may vary depending on aircraft movements, customer needs, staffing coverage, and operational requirements. Some early-morning, evening, weekend, holiday, or on-call availability may be required.

Specific scheduling expectations will be discussed during the interview process.