Reentry Operations Manager - Health and Human Services (0626)

Reentry Operations Manager

Pathways to Community is a collaborative partnership between the Coconino County Sheriff's Office and Coconino County Health and Human Services (CCHHS) that provides reentry support to individuals transitioning from the Coconino County Detention Facility back into the community. The Reentry Operations Manager serves as the operational lead for the program and is responsible for overseeing daily operations, supervising onsite staff, coordinating with community partners, and ensuring continuity of services. This position reports to the Pathways to Community Manager and provides program oversight related to workflow management, budget monitoring, data and documentation review, policy and procedure implementation, partner coordination, and staff development. The Reentry Operations Manager plays a critical role in fostering a collaborative, trauma-informed environment that supports successful reentry outcomes through effective coordination of behavioral health, housing, transportation, employment, and other community-based services. Under general supervision performs work of moderate difficulty in the management of public programs; performs related work as assigned.

Please Note: This is a limited appointment position funded through Legislative Funding SB1735 ending 06/30/2027

Typical Duties

(Illustrative Only) • Develops, implements, and evaluates programs that provide services to the public • Assures contract and regulatory compliance • Participates in the development and administration of program budget • Writes grant proposals and develops new funding sources • Negotiates contracts • Supervises and evaluates employees • Interprets guidelines and rules • Develops policies and procedures • Meets with clients, investigates and resolves client complaints • Develops and implements training as needed • Prepares and maintains records and reports • Performs related duties as assigned Essential functions of this position include but not limited to driving; working with and around others; communicating with staff and the public; working alone; vision acuity (near and far); dealing with interruptions; hearing and speech for ordinary conversation. Environmental conditions include but not limited to working indoors and outdoors as necessary.

Minimum Qualifications

Bachelor's degree in public/business administration, or closely related field within subject area and two years of related experience, OR Associate's degree in public/business administration, or closely related field within subject area and three years of related experience, OR Four years of related experience, OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

ADDITIONAL REQUIREMENTS:

Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Fingerprint clearance may be required.

This position is exempt from overtime.

Note: Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.

This position is safety sensitive.

• Program management, operations management, or supervisory experience in the nonprofit, social service, behavioral health, criminal justice, or public sector.
• Experience managing program budgets
• Working knowledge of the criminal justice, behavioral health, housing, and community resource systems.
• Demonstrated commitment to trauma-informed, person-centered, and strengths-based approaches to service delivery.

The ideal candidate is a collaborative, mission-driven leader who is committed to supporting individuals involved in the criminal justice system and advancing the goals of the Pathways to Community Program. They apply culturally responsive and trauma-informed principles in their interactions with staff and clients and they lead empathy, accountability, and a belief that every person deserves to be seen, valued, and heard. This candidate has experience managing programs, staff, and daily operations while balancing competing priorities in a dynamic environment. They are skilled at problem-solving, coaching and developing staff, building strong teams, and fostering a culture of trust, respect, and shared responsibility. They have demonstrated success in cross-system collaboration and partnership development, understand the importance of coordinated care and community resources, and work effectively with diverse stakeholders to improve outcomes for individuals returning to the community. They are an adaptable leader who uses data, strategic thinking, and strong organizational skills to support program success while remaining grounded in the mission and values of reentry services.

Knowledge, Skills and Abilities

• Considerable knowledge of:

- Public program planning, development and management

- State and federal program guidelines and regulations

- Community resources and referral options

- Principles and practices of effective supervision

• Working knowledge of:

- Governmental budgetary practices, including purchasing and contract management

- Grant writing, development, and management

• Skill in:

- Developing and maintaining positive relationships with a culturally diverse client population

- Evaluating program outcomes and developing appropriate solutions to problems

• Ability to:

- Manage multiple projects and meet specific deadlines

- Analyze and evaluate complex financial and statistical data

- Address and motivate the public and professional groups

- Prepare and maintain complex reports and records

- Manage contracts

- Work safely and support the culture of workplace safety

- Establish and maintain effective working relationships with employees, other agencies and the public

- Follow written and verbal instructions

- Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.