Process Assurance Analyst - Hybrid

Overview The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and application levels. This role partners with process owners to document processes, identify risks and controls, and perform control testing in accordance with established methodologies. The Process Assurance Analyst supports internal and external audits by facilitating audit activities, issue remediation, and ongoing monitoring to ensure compliance and control effectiveness. Responsibilities Documentation and Testing of Controls: Partner with process owners to identify and document business processes and associated controls; advise on key risks and mitigating controls; develop and execute test plans to assess design and operating effectiveness of controls; evaluate control deficiencies and recommend new or enhanced controls; collaborate with management to define risk mitigation action plans, monitor remediation, and ensure timely closure; maintain understanding of risk-based internal control standards and practices; monitor and test compliance with internal control requirements (financial and non-financial). Facilitate Audits: Facilitate internal and external audits in alignment with departmental methodology; coordinate audit resources, documentation, and deliverables using prescribed tools; partner with issue owners to ensure management action plans are clearly defined; support and track remediation efforts for audit findings; retest remediated controls prior to auditor re-testing; maintain accurate and up-to-date audit data and reporting; provide regular updates on audit and remediation progress. Relationship and Department Development: Develop a strong understanding of the business and operating environment; maintain awareness of industry, regulatory, and business changes and their impact on the control environment; apply listening and communication skills to understand risks and priorities; build effective working relationships by being responsive and solution-oriented; utilize departmental processes, systems, and methodologies to meet objectives; contribute to department initiatives and continuous improvement efforts; pursue professional development and apply learnings from training. Qualifications BA in Risk Management, Business Operations, Compliance, Finance, or related field, or a minimum of 4 years equivalent process control work experience. Proven experience with all Microsoft Office products; ability to utilize technology to enhance efficiencies. Strong analytical and research skills; excellent oral and written communication skills; excellent interpersonal and organizational skills. Ability to prioritize tasks with shifting deadlines and manage multiple projects simultaneously. Preferred/Helpful Skills Experience with business process documentation and control testing. Knowledge of Six Sigma or process improvement methodologies. Experience with MS Visio and SharePoint. Equal Employment Opportunity: Assurant is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law in employment decisions. #J-18808-Ljbffr