Project Operations Manager

Position Title: Project Operations Manager Pay Grade: 13 Reports To: ASSOCIATE DIRECTOR Morrison Healthcare ,a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary Project Operations Manager Morrison Healthcare | Carolinas Medical Center Charlotte, NC Morrison Healthcare is seeking a Project Operations Manager to support Food & Nutrition Services at Carolinas Medical Center. This role combines daily operations leadership with project management, safety, compliance, and process improvement responsibilities. Key Responsibilities Support daily foodservice operations across patient dining, retail, production, sanitation, and storage. Lead, coach, and develop supervisors and frontline teams. Monitor operational KPIs and identify opportunities to improve service, productivity, and workflow. Manage projects involving renovations, equipment upgrades, system launches, and process improvements. Develop project plans, timelines, deliverables, risks, and communication strategies. Coordinate with hospital leadership, facilities, engineering teams, vendors, and other stakeholders. Lead the department’s Workplace Safety Program and support incident prevention. Maintain regulatory readiness for Joint Commission, CMS, Health Department, and internal audits. Manage work orders and oversee departmental cleaning and sanitation programs. Use eFinance, MyDining, Webtrition, and Microsoft Office to track costs, projects, and operational performance. Provide leadership with updates on project milestones, operational results, and improvement opportunities. Qualifications Bachelor’s degree in Hospitality, Business, Nutrition, Project Management, or a related field. Three to five years of leadership experience in foodservice, hospitality, healthcare operations, or a related environment. Strong leadership, communication, organization, and analytical skills. Ability to manage multiple priorities in a fast-paced environment. ServSafe certification or ability to obtain within 90 days. Join Morrison Healthcare and help lead operational improvements that enhance the patient, guest, and team member experience. Morrison Healthcare is a member of Compass Group USA Associates at Morrison Healthcare are offered many fantastic benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. #J-18808-Ljbffr