Regional Manager, Affordable Housing

Regional Manager, Affordable Housing The Regional Manager, Affordable Housing is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager specializing in affordable housing you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns. Affordable Housing Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws. Ensure proper LIHTC and/or Section 8 policies and procedures are followed. Monitor LIHTC Application and Annual Recertification processes. Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting. Conduct files reviews, physical inspections, and interacts with regulatory agencies. Conduct semi-annual inspections as required. Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff. Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary. Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site. Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department. Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments. Develop yearly operating budgets/forecasts. Provide monthly written evaluation of income and expense line items that are significantly over budget. Provide Capital improvement suggestions for the future of the site. Monitor all proposals and contracts for large projects at sites and check work in progress. Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis. Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices. Ensure property closeout is completed on time and ownership financial reports are accurate. Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies & systems. Provide marketing strategy to generate rentals or for rent increases. Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.). Effectively show, lease, and move in prospective residents. Administrative & Maintenance Management Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis. Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours). Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.). Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed). Travel This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities. Education & Experience Affordable housing experience which includes LIHTC. Prior experience as a Regional Manager. High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Equal Employment Opportunity As set forth in Asset Living’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. For disability identification, a disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities included, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr Asset Living