Systems Application Analyst (Hybrid - Must be local to TN)

Cleo Consulting

Tennessee

Client: State of TN/TN Metro-ITS

Job ID: 66391

Job Title: Info Sys Applications Analyst 2

Location: 700 President Ronald Reagan Way Nashville, Tennessee 37219

Estimated Duration: 10/19/2026 - 04/19/2027

Hybrid

Description

Providing primary application support for CityWorks which is being used by a select group of general government departments.
Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications.
Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data.
Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
Data extracts from SQL based on user request and/or public request
Experience with CityWorks configuration and support, Crystal reporting, and SQL queries
Experience with SQL Server Management Studio (SSMS)
Experience writing SQL queries to update or extract data from a SQL database
Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training rollout a plus.
Experience with Microsoft Office Suite.

Schedule

Days - Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No
Hours/Day - 8
Time Zone - CST
Shifts - Shift 1
Start Time - 8:00 AM
End Time - 5:00 PM
Active Yes

Type	Category	Qualification	Description	Competency	Required
Skills	Languages	SQL	Writing SQL scripts using SSMS	Proficient (4-6 Years)	Yes
Skills	Others	Communication Skills Both Verbal and Written	Proficient (4-6 Years)	Yes
Skills	Others	Learning Ability	Proficient (4-6 Years)	Yes
Skills	Others	Software Troubleshooting	Novice (1-3 Years)	Yes
Skills	Others	Teamwork	Proficient (4-6 Years)	Yes
Skills	Tools	Crystal Reports	Proficient (4-6 Years)	Yes
Skills	Tools	Microsoft Office	Proficient (4-6 Years)	Yes

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Vacancy posted 1 day ago

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