Senior WFM Lead Analyst: Capacity Planning & Insights
ModMed
ModMed’s Workforce Management team is seeking a Lead Analyst to own end-to-end WFM operations, from capacity planning to scheduling and performance analysis. You will translate complex data into actionable insights for senior leadership and drive service levels through data modeling and strategic advising. You’ll collaborate with cross-functional partners, build automated dashboards, and influence staffing decisions with rigorous analysis of SLA, AHT, and adherence. #J-18808-Ljbffr ModMed
Vacancy posted 1 day ago
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