Field Service Engineer

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com. Role Overview We are seeking a highly qualified Field Service Engineer to join our organization. In this role, you will be responsible for the maintenance and troubleshooting of advanced battery energy storage systems deployed across a range of industries. Serving as the technical authority onsite, you will ensure systems operate at peak performance while upholding the highest standards of safety and reliability. Your expertise will be instrumental in delivering superior customer service and reinforcing our commitment to operational excellence. Key Responsibilities Maintain strong customer relationships through professional communication and support. Diagnose and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site. Manage third‑party contractors. Provide onsite technical support and training to customers on system operation and safety. Document service activities, maintenance records, and technical reports accurately. Ensure compliance with industry safety standards and environmental regulations. Respond to emergency service requests and resolve issues under time‑sensitive conditions. Ensure compliance with contractual terms, conditions, and service‑level agreements. Required Qualifications and Experience Bachelor's degree in electrical engineering, mechanical engineering, or related field (or equivalent technical experience). 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics. Strong knowledge of electrical systems, troubleshooting, and diagnostic tools. Ability to travel frequently to customer sites. Equal Opportunity Employer At Fluence, we believe great teams are built on a collaborative and connected culture. We’re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law. Work Authorization To join our team, you’ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position. #J-18808-Ljbffr