Medical Office Clerk

MEDICAL OFFICE CLERK

Whiteman AFB, Missouri

AAI is actively recruiting to provide clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.

PERFORMANCE OUTCOMES:
• Greets patients/visitors at a front desk, information center or office setting.

• Answers main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.

• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.

• Obtains updates and files medical records as needed.

• Organizes and researches patient records, extract needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.

• Ensures arrival of medical records prior to appointment(s).

• Initiates and locates patient medical records as needed.

• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

• Performs other administrative and clerical duties in support of medical care and operational support.

• Creates appointment schedules and templates in the patient appointment computer system.

• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

REQUIREMENTS:

• Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.


• Experience. At least 6 months of experience in an office setting.


• BLS/CPR- Current up-to-date American Heart Association or American Red Cross (AHA or ARC) (Web based will not be accepted)


• Must be a U.S. citizen.
  

UNIQUE MILITARY HEALTH CARE SYSTEMD/PROCEDURES:

• Armed Forces Health Longitudinal Technology Application (AHLTA)

• Composite Health Care Systems (CHCS) and/or MHS GENESIS

• Defense Enrollment Eligibility Reporting System (DEERS).

• Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.

• Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.

About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management, and other professional services such as system design and continuous improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC, and Atlanta.
Fully qualified candidates are welcome to apply directly on our website at:   .

Our benefits include:
• Paid Federal Holidays
• Robust Healthcare and Dental Insurance Options
• 401a plan
• 401k plan
• Paid vacation and sick leave
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance.

Veterans are encouraged to apply
AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.