Branch Starter: Field Sales and Service Manager

Branch Starter: Field Sales and Service Manager Launch your career into high gear with Go-Forth Pest Control, a trusted leader in pest management since 1959, serving thousands of satisfied homeowners across the Southeast. We're expanding into Ohio and need a driven Branch Starter to build our new operation from the ground up. If you're a licensed pest and termite expert with a sales mindset, this is your chance to create a thriving business in a high-demand market—handling door-to-door prospecting, referrals, and top-tier service while we drive leads through targeted advertising and office support. Enjoy the thrill of entrepreneurship with the backing of an established company, unlimited earning potential, and real impact on local communities. Ready to grow with us? Core Values Give A Crap – Delight others by owning your role and saying yes. Take pride in how you appear & act & every other detail of the job. Be on time, attentive, & enthusiastic. Act as if the buck stops with you on every aspect of the job. Dig With a Flashlight – Lead with Curiosity. Don’t guess. Look. Don’t assume. Test. Stay curious enough to change your mind. Understand the cause of the fire before you grab the hose. Fight For Simplicity – Keep it simple & consistent. Focus on how things should be done every time. Face It, Fix It – Confront challenges directly and address issues head-on. A bias for action and powerful conversations drive our progress. It’s about getting it right rather than being right. GROW! Fast. – Two things are guaranteed: things will change. And they’ll change quickly. So we grow fast. As people. As a team. As a business. Learn quickly. Adapt quickly. Improve constantly. We happen TO the world. The Home Guardian - Branch Starter is a full-time, field-based role responsible for launching Go-Forth Pest Control's new Ohio operation from the ground up. This individual serves as the founding presence in the Columbus market — generating and closing new business through door-to-door prospecting, referrals, and company-generated leads while simultaneously delivering licensed pest control and termite services to a growing customer base. The Home Guardian - Branch Starter operates with a high degree of autonomy, establishes foundational operational processes, and builds toward future team expansion as the branch scales. Key Responsibilities Field Sales and Service Build and grow a customer base from zero by actively engaging in door-to-door prospecting, generating leads through referrals, and closing deals. Handle inbound leads from company advertising and office calls, converting them into loyal customers. Provide exceptional pest control and termite services, including inspections, treatments, and follow-ups. Conduct home visits and consultations to assess customer needs and recommend appropriate pest and termite solutions. Ensure customer satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships. Branch Development and Growth Lead the startup of the new Ohio branch, establishing operational processes and building momentum through consistent sales and service efforts. Track personal performance metrics, such as sales targets and customer acquisition, and implement strategies to drive growth. Prepare for future team expansion by demonstrating best practices in sales techniques, customer service, and industry knowledge. Operational Management Oversee day-to-day operations, including scheduling, territory management, and resource allocation for the new branch. Coordinate with internal departments to ensure seamless execution of sales and service activities. Manage inventory levels, equipment, and supplies to support field operations effectively. Implement and enforce company policies, procedures, and safety standards, with a focus on compliance in pest and termite services. Relationship Building Build and maintain strong relationships with customers, partners, and stakeholders in the Ohio market. Collaborate with other departments. Development, to drive business growth and innovation. Represent the company at local industry events, trade shows, and community activities to enhance brand awareness and reputation. Other Duties Operate a company vehicle to travel between customer locations daily, adhering to all traffic laws, Go-Forth vehicle use policies, and applicable state regulations. Additional responsibilities as assigned. Qualifications Required Proven experience in pest control and termite services, with a track record of success in sales, service, and customer acquisition. Must hold a valid Ohio Commercial Pesticide Applicator License with categories in General Pest Control (e.g., Category 10a) and Termite Control (Category 10b). Excellent communication, leadership, and interpersonal skills. Strong problem‑solving abilities and decision‑making skills. Ability to work independently in a fast‑paced, dynamic startup environment. Proficiency in CRM software, sales tools, and Microsoft Office suite. Willingness to travel as needed within the Ohio territory. Valid driver's license required. Must maintain a driving record that meets Go-Forth's motor vehicle record (MVR) standards throughout employment. Must be 21 years of age or older to operate a company vehicle, in accordance with company insurance requirements. Qualifications Preferred Prior experience in door-to-door or referral-based lead generation within the pest control industry. Experience in a branch launch, territory startup, or market expansion role. Strong interpersonal and communication skills with the ability to represent the company professionally in community and industry settings. Physical Demands Frequent walking, kneeling, bending, and crouching to perform inspections and treatments in residential settings. Ability to lift and carry equipment and supplies up to 50 lbs. Exposure to pesticides and chemicals in accordance with safety protocols and PPE requirements. Additional physical demands as applicable. Field Based Role. Primarily field-based with daily outdoor exposure to variable weather conditions. Regular exposure to pest control chemicals; proper PPE usage required per company safety protocols. Schedule may include early mornings, evenings, or occasional Saturdays based on operational needs. The pay range for this role is: 75,000 - 100,000 USD per year (Columbus, OH) #J-18808-Ljbffr Rippling