DIRECTOR OF LEGAL OPERATIONS & GROWTH

Job Description

Job Description

About Us

Asvar Law is a California litigation firm focused on complex and catastrophic personal injury and workers’ compensation matters. This is not a traditional office manager position. We are entering a significant growth phase and are seeking a highly capable operational leader to help build the infrastructure, systems, technology, and processes necessary to support the firm's long-term expansion.

This role is designed for someone who enjoys creating order from complexity, implementing systems, leading projects, improving operations, leveraging technology, and helping a growing organization reach its full potential.  The successful candidate will work directly with the firm's founder and leadership team to help transform a successful litigation practice into a highly scalable and operationally sophisticated law firm.

Primary Objectives:

Over the next year, the person in this position will help:

• Implement a modern legal case management platform
• Design and document firmwide workflows and procedures
• Create and maintain the firm's Operations Manual
• Build KPI reporting and management dashboards
• Improve accountability and operational consistency
• Reduce administrative burdens on attorneys
• Modernize and expand the firm's technology infrastructure
• Oversee strategic marketing and website initiatives
• Help position the firm for significant long-term growth

Core Responsibilities

Operations & Process Development

• Analyze existing workflows and identify operational bottlenecks
• Design, document, and implement scalable workflows and standard operating procedures (SOPs)
• Create and maintain the firm's Operations Manual
• Establish accountability systems and performance metrics
• Lead implementation of operational improvements across departments
• Coordinate special projects and strategic initiatives

Technology & Case Management Systems

• Lead evaluation, selection, implementation, and optimization of the firm's case management platform
• Serve as the firm's primary system administrator
• Develop workflows, automations, templates, and reporting systems
• Manage software vendors and technology providers
• Identify opportunities to utilize AI and automation tools
• Ensure consistent adoption and utilization of firm technology

Reporting & Analytics

• Develop KPI dashboards and management reports
• Track intake performance, case progression, client communication, and operational metrics
• Create meaningful reporting for leadership decision-making
• Monitor performance trends and identify opportunities for improvement

Marketing & Growth Initiatives

• Oversee redesign and modernization of the firm's website
• Coordinate website developers, SEO consultants, content creators, and marketing vendors
• Help build a digital presence designed to support the firm's growth over the next five years
• Manage the firm's online reputation initiatives and client review programs

Human Resources & Team Development

• Assist with recruiting, onboarding, and training
• Coordinate employee development initiatives
• Help implement performance review systems
• Maintain organizational structure and role clarity
• Foster accountability and operational excellence

Ideal Background

Required

• 5+ years of law firm administration, legal operations, practice management, or similar leadership experience
• Strong project management and organizational skills
• Demonstrated experience implementing systems and improving operations
• Excellent communication and leadership abilities
• Ability to manage multiple projects simultaneously
• High attention to detail and strong follow-through

Strongly Preferred

• Plaintiff-side personal injury, workers' compensation, or litigation experience
• Experience implementing Filevine, SmartAdvocate, Clio, or similar legal platforms
• Experience creating SOPs, workflow maps, and operational manuals
• Familiarity with legal accounting systems and QuickBooks
• Experience managing website redesign projects
• Experience coordinating digital marketing initiatives
• Experience utilizing AI and workflow automation tools

Who Will Thrive In This Role

This role is ideal for someone who enjoys:

• Building systems
• Solving operational problems
• Creating structure and accountability
• Leading implementation projects
• Leveraging technology to improve efficiency
• Working directly with the firm principal
• Helping an organization scale and grow

We are a prominent law firm that specializes in high value personal injury and workers' compensation cases. We always put clients first.

Company Description

We are a prominent law firm that specializes in high value personal injury and workers' compensation cases. We always put clients first.