Director of Legal Operations

Job Description

Job Description

Description

The Director of Legal Operations will oversee the daily operations of the legal assistant and paralegal teams, ensuring efficient, high-quality support across all active litigation matters. Responsibilities include, but are not limited to, supervising, mentoring, and evaluating legal support staff; developing and implementing policies and best practices to standardize workflows firmwide; partnering with attorneys to ensure proper staffing against case deadlines and discovery demands; monitoring case management systems for accuracy and compliance; and identifying opportunities to improve efficiency, technology use, and training. Our practice is growing and the ideal candidate for this position is an experienced legal operations leader with a strong track record scaling a plaintiff's litigation practice who is organized, detail-oriented, and committed to building a high-performing legal support 

Key Responsibilities

• Oversee the daily operations of the legal assistant and paralegal teams, ensuring efficient, high-quality support across all active litigation matters.
• Supervise, mentor, and evaluate legal assistants and paralegals, providing guidance on performance, workload distribution, and professional development.
• Develop and implement policies, procedures, and best practices to standardize legal support functions and case workflows firmwide.
• Partner with attorneys to ensure legal support staff are properly staffed and aligned with case deadlines, court requirements, and discovery demands.
• Monitor case management systems and legal support workflows to ensure accuracy, compliance, and timely completion of filings and discovery.
• Identify and implement opportunities to improve efficiency, technology use, and training within the legal support department.

Qualifications

• Proven experience as a Legal Operations Manager, Director of Legal Operations, or similar role.
• Experience helping to grow and scale a plaintiff’s litigation practice 
• Strong leadership, organizational, and communication skills, with the ability to collaborate effectively with internal and external stakeholders.
• Strong knowledge of legal operations, technology, and process improvement, preferably within wage-and-hour or class action litigation.
• Strong attention to detail and problem-solving abilities, with the ability to prioritize and manage multiple projects simultaneously.
• Knowledge of applicable legal and regulatory requirements.
• Experience with legal technology and case management software, such as Litify or similar industry-standard platforms.
• Bachelor’s degree in Business Administration, Human Resources, Legal Studies, or a related field.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Opportunity for Performance Based Discretionary Bonus & Merit Increases