Manager of Member Relations and Annual Fund

The National Museum of American Jewish History’s Manager of Member Relations & Annual Fund directs, grows, and enhances the Museum’s membership program. Reporting to the Chief Development Officer, the Manager of Member Relations oversees the development and implementation of outreach initiatives; provides strong stewardship; and manages, with relevant staff and consultants, events,, and programs to engage and acknowledge membership, 1654 Society and other annual donors. This position works to optimize membership and annual giving opportunities, moving donors up the giving pyramid.

Responsible for setting and meeting ambitious annual giving goals, the Manager of Member Relations & Annual Fund conceives, designs, and oversees an integrated strategy of direct mail, e-mail, print, online and social media communications. This position also oversees on-site sales and member/donor engagement events. The position manages the Membership budget, conducts direct monthly reporting and reconciliation with Finance, produces quarterly analysis reports, and ensures accurate information, premium fulfillment, and regular member communication. This position works closely in tandem with the Manager of Data and Operations, as well as the Director of Finance and the Director of Accounting systems to ensure departmental payables are submitted and coded, and that gifts are properly processed and coded to the appropriate

In addition, the Manager of Member Relations & Annual Fund serves as an individual giving officer, responsible for building a mid-level annual giving program generating gifts up to $10,000 and helping to create a pipeline for major gifts.

This role also oversees the daily administration and operations of the development department, including but not limited to scheduling, meeting minutes, front-facing development interactions, (replying to all inquiries, answering phone calls), and day-to day operations of the department as needed.

Other duties as assigned.