Banquet Server

Banquet Server

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

The Banquet Server is responsible for providing exceptional service during banquets, meetings, and special events at Dellshire Resort. This position delivers a refined and seamless guest experience through professional food and beverage service, attention to detail, and teamwork. The Banquet Server ensures all functions are executed in alignment with Banquet Event Orders (BEOs), maintaining the elegance, precision, and hospitality that define the Dellshire brand.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Provide courteous, efficient, and professional food and beverage service during banquets, meetings, and special events.
• Prepare banquet rooms for service, including setting tables, linens, glassware, silverware, and décor according to event specifications.
• Serve food and beverages promptly and accurately, following all service standards.
• Anticipate guest needs and respond promptly to requests throughout events.
• Maintain cleanliness and organization of work areas before, during, and after service.
• Assist with event setup and teardown, including moving tables, chairs, and equipment as directed.
• Support banquet captains and managers in ensuring events run smoothly and on schedule.
• Monitor guest consumption and comply with all responsible alcohol service guidelines.
• Maintain knowledge of event details, timing, and special requests by reviewing the BEO before each function.
• Report any guest concerns or service challenges to leadership immediately.
• Follow all safety, sanitation, and resort policies and procedures.
• Uphold the Dellshire standard of luxury hospitality through professionalism, presentation, and teamwork.

What are we looking for?

Who You Are

• Previous banquet or restaurant serving experience preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team in a fast-paced environment.
• Knowledge of basic food and beverage service techniques.
• Must be at least 18 years of age.
• Food Handler and Alcohol Service Certifications required (or ability to obtain prior to start).
• Availability for flexible scheduling including early mornings, evenings, weekends, and holidays.

Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every event tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.