Server - Swim Up Bar

Join Dellshire Resort

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

Server – Swim Up Bar

Dellshire Resort

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you'll join a team dedicated to awakening imagination, wonder, and connection.

Dellshire Resort is seeking energetic, guest-focused, and outgoing individuals to join our Food & Beverage team as a Swim Up Bar Server. This position is responsible for delivering exceptional food and beverage service within the resort's pool and swim-up bar environment while creating fun, memorable, and elevated guest experiences.

The Swim Up Bar Server plays a key role in maintaining a welcoming atmosphere by providing prompt, professional, and engaging service to guests enjoying the resort's aquatic amenities. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, high-energy environment.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

Include, but are not limited to, the following:

Guest Service

• Provide friendly, attentive, and professional food and beverage service to all guests
• Greet guests promptly and create a welcoming, upbeat atmosphere
• Take food and beverage orders accurately and efficiently
• Deliver food and beverages in a timely manner while ensuring presentation and quality standards are met
• Anticipate guest needs and respond to requests promptly and professionally

Food & Beverage Operations

• Maintain thorough knowledge of menu items, beverage offerings, promotions, and resort amenities
• Accurately enter orders into the point-of-sale system
• Handle cash, credit card transactions, and guest checks according to company procedures
• Monitor guest alcohol consumption and follow responsible alcohol service guidelines
• Assist with maintaining cleanliness and organization of the swim-up bar, pool deck, and service areas

Safety & Compliance

• Follow all food safety, sanitation, and health department regulations
• Ensure compliance with alcohol service laws and Dellshire Resort policies
• Maintain awareness of pool safety and guest surroundings while working in aquatic areas
• Report guest concerns, incidents, or safety hazards immediately to leadership

Teamwork & Professionalism

• Work collaboratively with bartenders, culinary teams, lifeguards, and fellow Realm Keepers
• Maintain professionalism and a positive attitude during all interactions
• Follow Dellshire Resort appearance standards and uniform guidelines
• Assist with opening, closing, side work, and additional duties as assigned

What are we looking for?

Who You Are

• Previous serving or hospitality experience preferred
• High-energy personality with strong guest service skills
• Ability to work efficiently in a fast-paced environment
• Strong communication and multitasking abilities
• Basic math and cash handling skills required
• Ability to obtain or maintain applicable alcohol service certification as required by Wisconsin law within 30 days of employment
• Previous resort, poolside, or bar experience preferred but not required

Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every interaction tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.