Information Technology Coordinator
Rochdale Village, Inc.
Position Summary
The IT Coordinator is responsible for maintaining and supporting the organization's technology infrastructure to ensure efficient and secure operations across a large-scale residential property management environment. This role manages hardware, software, networks, and system performance while leading key technology initiatives, including system upgrades and conversions. The IT Coordinator will play a critical role in ensuring reliability, security, and user support for all technology-related functions.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Essential Functions and Responsibilities
- Serve as Project Lead for the conversion from an in-house system to a more robust, enterprise-level software platform.
- Install, configure, and maintain computer hardware, operating systems, applications, and related equipment.
- Manage and monitor network servers, systems, and technology tools to ensure optimal performance.
- Set up and maintain user accounts, permissions, and workstations.
- Monitor system performance and proactively address issues to ensure continuous uptime.
- Troubleshoot system errors, outages, and technical issues, providing timely resolution.
- Implement and maintain security measures, including access controls, firewalls, and data backup/recovery systems.
- Perform regular system upgrades, patches, and updates to ensure systems remain current and secure.
- Maintain documentation of systems, configurations, and procedures.
- Train and support staff on new technologies, systems, and best practices.
- Collaborate with internal departments to identify technology needs and recommend solutions.
- Provide technical support and guidance to users with varying levels of technical expertise.
- Participate in special projects and technology initiatives as assigned. xhyhwjd
Qualifications
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience)
- Proven experience as a System Administrator, Network Administrator, or similar role
- Strong knowledge of network systems (LAN/WAN), servers, and database management
- Experience with system security, including intrusion detection, access controls, and data backup/recovery
- Familiarity with multiple operating systems and platforms (Windows, etc.)
- Experience with patch management and system upgrades
- Experience with Yardi preferred
- Professional certifications such as Microsoft Certified Systems Administrator (MCSA) or similar are a plus
- Strong troubleshooting and problem-solving skills with a resourceful mindset
- Excellent organizational and time-management abilities
- Strong communication skills with the ability to support non-technical users
- Ability to work independently and collaboratively in a team-oriented environment
Please share your resume via email to the address below:
cary.smith
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