Retail Assistant Store Manager - Front Operations
Goodwill Industries of Middle Tennessee, Inc.
- # Retail Assistant Store Manager - Front OperationsApplylocations: Lewisburg, TNtime type: Full timeposted on: Posted Todayjob requisition id: 17990**Job Location**Lewisburg**Job Summary:**The Retail Assistant Store Manager – Front Operations is responsible for delivering consistently high-quality shopper experience by ensuring a clean, organized, well merchandised, and welcoming store environment. This role provides hands on leadership of all customer facing store operations, including point of sale, sales floor standards, merchandising presentation, cash control, and overall store readiness, while driving efficient workflows in support of Goodwill’s mission of Changing Lives through Education, Training, and Employment. Through active, on floor leadership, this role sets the standard during daily operations and peak business hours by reinforcing expectations for cleanliness, full and shop ready merchandising, friendly service, safe operations, and efficient front end execution. All efforts are focused on creating a store that is visually appealing, easy to shop, and consistently ready to serve customers, with the shopper experience as the primary outcome of all daily activities, guided by our mission of Changing Lives through Education, Training, and Employment and grounded in Teamwork, Respect, Uprightness, and Empowerment.**Job Description****Essential Functions**### **Front-End Operations & Merchandising Excellence*** Oversee daily front‐end operations to ensure a clean, neat, organized, and welcoming sales floor that delivers a consistently high‐quality shopper experience.* Ensure the sales floor is always full, shop‐ready, and visually appealing through strong merchandising execution, timely replenishment, and recovery standards.* Maintain ownership of sales floor presentation, including signage, price-accuracy, fixtures, and product placement that make the store easy and enjoyable to shop.* Reinforce expectations for cleanliness, organization, and safety across all customer‐facing areas, including registers, aisles, fitting rooms, restrooms and checkout zones.* Ensure the store puts out the right items at the right price at the right time through accurate pricing, rotation, and presentation.* Align front‐end readiness with sales trends, peak traffic patterns, and promotional activity to drive conversion and shopper satisfaction.* Deliver friendly, efficient, and respectful customer service by modeling strong engagement and coaching front‐end teams on service behaviors.* Plan, schedule, assign, and direct front‐end team activities, adjusting as needed to achieve sales, service, labor efficiency, and profit objectives.### **Performance Execution & KPI Accountability*** Lead daily front‐end huddles to review sales performance, shopper experience priorities, staffing coverage, and operational readiness.* Hold the team accountable to key front‐end performance indicators, including sales, conversion, average transaction value, service standards, cleanliness, merchandising execution, and recovery.* Maintain accurate reporting and ensure front‐end performance metrics are visible, understood, and actionable by the team.* Drive operational excellence by quickly identifying performance gaps and leading corrective actions and continuous improvement efforts.* Ensure store performance meets financial targets and key metrics aligned with annual and quarterly operating plans.* Reinforce expectations through consistent follow‐up, real‐time coaching, recognition, and accountability.### **People Leadership & Development*** Directly supervise, coach, and develop front-end team members and Leads.* Conduct training, performance feedback, corrective action, and development planning in alignment with HR policies.* Build a positive, inclusive team culture that fosters accountability, engagement, and retention.* Support cross-training to ensure operational coverage and business continuity.### **Compliance, Safety & Risk Oversight*** Ensure adherence to all company policies, procedures, safety guidelines, and operational standards across front‐end and customer‐facing areas.* Monitor front‐end execution to ensure accuracy and compliance related to POS operations, pricing integrity, cash handling, and customer transactions.* Reinforce safe and compliant practices at registers, fitting rooms, aisles, and checkout areas to protect customers, team members, and assets.* Support loss prevention efforts by maintaining strong situational awareness, addressing front‐end risk behaviors promptly, and coaching team members on proper procedures.* Partner with store leadership to address compliance concerns, audit findings, and corrective action plans in a timely and effective manner.### **Store Leadership & Operational Support*** Provide on floor leadership that models professionalism, accountability, and operational excellence.* Support cross training and operational continuity during staffing or business needs.* Participate in audits, projects, and initiatives that strengthen store performance.* Maintain a flexible schedule, including evenings, weekends, and holidays.* Perform other duties as needed to support overall store operations, operational effectiveness, and leadership priorities.**Minimum Qualifications****Required Skills****Education*** High School Diploma or equivalent required.* Associate’s degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred.**Experience*** Two to three years of supervisory or lead experience in production, warehouse, retail, or logistics environments required.**Knowledge and Skills*** Excellent oral and written communication skills.* Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced environment.* Demonstrates knowledge of production, inventory, and quality control processes, with the ability to compile, interpret, and analyze operational data for reporting and continuous improvement.* Ability to learn and apply new processes, systems, equipment, and operational procedures.* Ability to lead and motivate a diverse team while promoting a positive, inclusive work culture grounded in our Mission and TRUE Core Values.* Ability to provide strong donor service, ensuring safe, friendly, and efficient interactions at the Donor Door.* Ability to interpret and meet production metrics, KPIs, and performance goals.* Ability to identify quality standards, classify goods accurately, and ensure compliance with CPSC and public protection requirements.* Working knowledge of basic computer applications, including Outlook, Word, Excel, and online product research.* Ability to operate a forklift (*Must obtain forklift certification. Training and certification are provided by the organization.)** Must have reliable transportation to perform job duties; i.e.travel to other Goodwill locations and/or make bank deposits as needed.* Valid driver’s license required.**Preferred Education / Experience / Knowledge & Skills / Certifications & License*** Associate’s degree in business, Logistics, Supply Chain, Retail Management, or a related field; or four (4) years of supervisory experience in retail, warehouse, logistics, or production environments.* Experience in fast‐paced, high‐volume operations preferred.* Prior retail, nonprofit, or mission‐based organization experience preferred.* Experience supporting or working alongside eCommerce operations is a plus.* Previous experience training, coaching, or developing staff strongly preferred.* Bilingual language skills.### About UsGoodwill Industries of Middle Tennessee's mission is to change lives through education, training, and employment.**Full-Time Benefits**: Health and Prescription Insurance, 403(b) Retirement Plan, Paid Vacation, Holiday, & Sick Leave, Paid Bereavement Leave, Employee Assistance Program
- J-18808-Ljbffr Goodwill Industries of Middle Tennessee, Inc.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Retail Assistant Store Manager - Front Operations in Brooklyn, NY vacancy
- ...WE’RE SEEKING Do you see operations as the foundation that makes... ...? We are looking for a Front of House Operations Manager who combines operational precision... ...service, guest safety, retail, and leagues. The Front of... ...2 recent years as an Assistant General Manager or General...SuggestedLocal areaFlexible hoursShift workAfternoon shift
Topgolf International
Brooklyn, NY8 hours ago - Woodhouse Day Spa seeks an detail-driven Operations Manager to oversee daily spa operations, including front desk coverage and inventory control. You will ensure the... ...orderly, acting as the bridge between retail, inventory, and customer service. You'll lead the...Suggested
- ...and staff, delivering welcoming, professional service and keeping the office running efficiently. Responsibilities include front desk operations, administrative support, and coordinating meetings and events. This onsite role runs Monday-Friday, 8:30 AM to 4:30 PM with...SuggestedFull timeWork at officeMonday to Friday
- AssuranceAmerica Corporation is seeking an Office Operations Manager to serve as the welcoming face at the headquarters and to support internal teams. You will manage front desk duties, keep the office stocked, organized, and running smoothly, and act as a reliable liaison...SuggestedWork at office
- Residence Inn Waxahachie is seeking an Assistant General Manager to oversee Front Office and Accounting operations. You will coordinate property activities, supervise the Front Office Manager, and work with Corporate Accounting to ensure policy compliance and accurate guest...SuggestedFull timeWork at office
- ...daily activities of customer service staff and participate in store management duties. You will lead a team, ensure tools and resources... ...include opening/closing the store, guiding front-end operations, and driving initiatives that improve performance and culture...
$19 - $21 per hour
...want to grow your retail career with a caring... ...as a Burlington Stores Full-Time Customer... ...Supervisor! As a Retail Front End Supervisor,... ...with Store Management in the areas of Merchandising... ...Customer Service, Operations, and Human... ...~ Employee Assistance Program ~ Life and...Hourly payFull timeFlexible hoursNight shiftBurlington
Lawrence, NY4 days ago- ...New York City seeks a Supervisory team member to oversee Front Office and Housekeeping operations, ensuring smooth daily routines and exceptional guest... ...standards of cleanliness and efficiency. The role requires managing staff, responding to guest needs, and upholding RWNYC &...
- ...Great Lakes Distribution Center in Delaware, OH is seeking a Front-end Associate to create outstanding customer experiences and maintain safe, clean conditions. You will assist management with front-end operations, budgets and schedules, while answering product questions...Full timePart time
- Santa Fe Hilton-STA in Santa Fe, NM seeks a Front Office Manager to lead daily front desk and guest services operations. You will recruit, train, and supervise front office staff, maintaining staffing levels and supporting peak periods while ensuring courteous, professional...
- ...Burlington - - Responsibilities: Supervise all store functions and associates while in the role of Manager on Duty; Maximize sales results through training... ...making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided...Full time
Burlington
Brooklyn, NY3 days ago - Redhorse Corporation seeks a Front Office Manager to support the CDAO executive operations in Arlington, VA. You will consolidate front office processes, align workflows with higher headquarters, and enable staff execution with clear guidance. This role requires TS clearance...Work at office
$19 - $21 per hour
...Burlington Stores Full-Time Customer Service Supervisor... ...Supervisor As a Retail Front End Supervisor, you'... ...closely with Store Management in the areas of... ...Merchandising, Customer Service, Operations, and Human Resources.... ...~ Employee Assistance Program ~ Life and...Hourly payFull timeFlexible hoursNight shift- ...opportunity sits within a fast-paced front office technology and business... ...supporting sell-side trading operations. The team partners closely... ...goals. What’s In Store For You: Leadership responsibility... ...office trading workflows. Manage project schedules, budgets, resources...
Axiom Path
Jersey City, NJ11 days ago - ...Front-End Store Manager A large supermarket is seeking an organized and customer-focused Front-End Store Manager to oversee the daily operations of the front-end team. The ideal candidate will ensure... ...understanding of grocery retail dynamics. Responsibilities...
- Woodpatel in Phoenix seeks a full-time Front Desk Coordinator to greet clients, answer calls, sort mail, and manage office logistics. The role requires professional demeanor, strong communication, and reliable transport. Responsibilities include scheduling meetings, conference...Full time
- FC Industries, Inc. is seeking a Corporate Front Desk Administrator to welcome visitors, field calls, and handle... ...collaborative setting. You will coordinate with vendors, manage ERP records, and support office operations while contributing to a welcoming, professional...Work at office
- Highgate Hotels is seeking an Operations Manager for our Key West property. The role oversees front office operations and collaborates with F&B, Housekeeping, and Engineering to drive productivity and guest satisfaction. The ideal candidate has supervisory experience, strong...
- ...together admissions, culinary, and retail with innovation and human... ...on people, innovation, and operational intelligence as a means to create... ...to: Retail Operations Manager Responsibilities Show dynamic... ...every guest and client. Support store leadership in management of...Work at officeLocal areaFlexible hoursShift workNight shift
$57k - $76k
Retail Operations Assistant Manager, South Coast Plaza Retail Operations Assistant Manager, South Coast Plaza... ...retail boutique. You will oversee daily store functions, manage inventory, and... ...-of-house team while also supporting front-of-house operations. If you are passionate...Work at officeLocal areaShift workWeekend work- ...Burlington - 1801 South Avenue - Responsibilities: Supervise store functions and associates while on Duty as Manager; Maximize sales through training and coaching of direct reports; Promote safety and adhere to guidelines; Recruiting, interviewing, and onboarding new associates...Full time
Burlington
Staten Island, NY1 day ago - Residence Inn Waxahachie seeks an Assistant General Manager to coordinate, administer and manage all... ...property activities with emphasis on Front Office and Accounting leadership. Interface... ...Front Office staff, drive daily operations, and coordinate with Corporate...Full time
- ...Front End Service Team Supervisor WM Supercenter #5293 77 Green... ...customers feel when they leave the store. You might be the first, last,... ...needs Be available to assist associates across the store as... ...carts from the parking lot Operate equipment to move carts from the...Hourly payMinimum wageFull timeTemporary workPart timeShift workWeekend workAfternoon shift
Walmart
Valley Stream, NY2 days ago $21.49 per hour
...Assistant Store Manager WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology... ...the Management Team in all areas of operations management and team leadership. You'll... ...preferred but not required. Retail, restaurant, or hospitality leadership...Hourly payLocal areaWeekend workAfternoon shiftSkechers U.S.A.
Elmhurst, NY2 days ago$19.75 - $23.75 per hour
...customers. As a leading global retailer of video games, electronics,... ...minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop'... ...from the stock room to the front of the store to ensure that...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift3 days per weekGameStop
Fresh Meadows, NY4 days ago$18 - $21 per hour
...R-81372 -Standard Operating Hours: 8am to 7pm -... ...work between multiple stores in the district. Compensation... ...21.00 Hourly The Assistant Store Manager plays a pivotal role... ...Representative, Retail Associate, Store... ...Hospitality and Hotel, Front Desk Agent, Leasing...Hourly payMinimum wageFull timeWork experience placementSeasonal workWork at officeLocal areaExtra Space
Long Island City, NY3 days ago$70k - $80k
...discounts Health insurance Paid time off Assistant Store Manager Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional... ...Store Manager, helping to ensure the store operates smoothly and efficiently. You will assist in...Hourly payFull timeShift workNati Boutique
Brooklyn, NY1 day ago$400 per month
...WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID?... ...The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and...Hourly payWeekend workDay shiftAfternoon shiftConnectivity Source
Flushing, NY3 days ago- ...Assistant Store Manager Opportunity POP MART (09992.HK), founded in 2010, is a leading global company... ...for creative incubation and IP operation, empowering global creators while delivering... ...auditing. Qualifications: Retail industry knowledge, skills, and...Temporary workLocal areaWorldwideFlexible hoursShift workNight shift
POP MART Americas
Brooklyn, NY2 days ago $26 per hour
...When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities... ..., managing schedules, and developing operational action plans while identifying... ...years of progressive experience in a retail environment• A combination of...Hourly payFull timePart timeLocal areaAldi Inc.
Forest Hills, NY8 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Assistant Store Manager - Front Operations. Be the first to apply!
Related searches
- shop manager Brooklyn, NY
- hotel storekeeper Brooklyn, NY
- store manager new store opening Brooklyn, NY
- target store manager Brooklyn, NY
- storekeeper Brooklyn, NY
- lowes store manager Brooklyn, NY
- dollar general store manager Brooklyn, NY
- tool shop manager Brooklyn, NY
- store manager Brooklyn, NY
- pop up store manager Brooklyn, NY