Automotive Service Advisor

Kerry Automotive Group Service Advisor

Service Advisors are primarily responsible for assisting customers through the service process. From determining the customer's needs in our Service Department, to ensuring they have a great experience throughout - you will be the primary resource to our customers during their service needs. Outgoing, upbeat personalities tend to be most successful with this position.

Benefits include:

• 401(K) Savings Plan
• Medical Plan
• Dental Plan
• Vision Plan
• Paid Vacation
• Opportunities for advancement

Responsibilities include:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times

Requirements include:

• Valid commercial driver's license & clean driving record
• Automotive service advisor experience is a plus, but not required
• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills
• Proficient use of computers/business machines

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.