WFH Customer Service Representative (Entry Level)

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications—or simply seeking a people-focused career with long-term growth—this opportunity offers a strong starting point. With paid training, structured mentorship, and pre-qualified client consultations, you will have the support needed to succeed from the beginning.

Key Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom

• Guide individuals and families through available benefit options

• Assist clients through the enrollment process with clarity and professionalism

• Maintain accurate and organized digital documentation

• Provide responsive client support and follow-up communication

• Participate in weekly training sessions and mentorship meetings

• Build long-term relationships through consistent, client-focused service

Qualifications

• Strong communication and interpersonal skills

• Organized and self-motivated while working independently

• Comfortable presenting information during virtual meetings

• Familiar with video conferencing and basic digital tools

• Passion for helping others and contributing to meaningful work

• Customer service or client-facing experience is helpful but not required

• Authorized to work in the United States

• Reliable internet connection and a Windows-based laptop or desktop with webcam

What We Offer

• Fully remote work environment available across the United States

• Flexible scheduling to support work–life balance

• Pre-qualified client consultations provided

• Weekly compensation via direct deposit through a performance-based structure

• Long-term income potential through vested renewals

• Paid training and full licensing support

• Monthly and quarterly performance bonuses

• Equity opportunities for qualifying team members

• Clear advancement pathways into mentorship and leadership roles

• Collaborative, mission-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans while continuing to grow through a remote-first model built on service, integrity, and professional development.

Ready to Take the Next Step?

If you are looking to build a remote career that combines purpose, flexibility, and growth, we encourage you to apply and explore joining the AO Globe Life team.