WFH Customer Service Representative (Entry Level)

AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations. This fully remote opportunity offers schedule flexibility, structured training, and the ability to make a meaningful impact while helping families understand important coverage options.

All client consultations are scheduled in advance, allowing you to focus on delivering excellent service and guidance without cold outreach.
Key Responsibilities

• Conduct scheduled virtual consultations with veterans and their families via Zoom
• Help clients understand available coverage options with clarity and professionalism
• Guide individuals through the onboarding and enrollment process
• Provide ongoing account support and follow-up assistance
• Maintain accurate digital records and ensure compliance with company standards
• Participate in weekly training sessions, team meetings, and professional development workshops

What We Offer

• Fully remote role available to U.S.-based professionals
• Flexible scheduling with autonomy over your workday
• Pre-qualified client consultations provided
• Paid training and licensing support
• Leadership development programs and mentorship
• Recognition programs and performance incentives
• Opportunities for professional growth within a structured team environment

Ideal Candidate Qualifications

• Background in client service, consulting, or customer-facing roles
• Excellent virtual communication and relationship-building skills
• Organized, coachable, and mission-driven
• Comfortable using Zoom, CRM systems, and digital documentation tools
• Passion for supporting veterans and their families is highly valued

Requirements

• Must be legally authorized to work in the United States
• Must have a reliable internet connection
• Must use a Windows-based laptop or PC with webcam access

About AO Globe Life

With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to help working families understand coverage options that protect their financial futures. Our remote-first infrastructure supports professionals across the country while maintaining a strong commitment to service, integrity, and long-term growth.

Apply today to explore a career that combines purpose, flexibility, and professional development with AO Globe Life.